Curative Specialist

• Provide Nationwide title services.
• Support real estate transactions by searching public records and examining titles for properties to determine the legal condition of property title.
• Handle internal and external inquiries related to moderately complex processes and transactions.
• Monitor messages and questions received via centralized inbox, systematic work queues, or phone, respond to moderately complex inquiries, and escalate more complex issues.
• Coordinate the preparation for certain Title documents, primarily affidavits.
• Review and collect all required documentation and required forms for closing.
• Act as a liaison between internal and external parties to ensure requests are effectively resolved.
• Enter detailed and accurate notes into appropriate systems and file documents according to standard procedures.
• Work with internal and external parties to effectively resolve issues.
• Follow up on any delays in inquiry answers and update the status in the systems.
• Maintain a high level of customer service through proactive communication with internal and external customers and business partners.
• Update management on trends, issues, or problems that may impact the business or clients.
• Communicate any requirements to clients and exercise good judgment in the enforcement or exception to policies.
• Enhance the quality of customer service for the benefit of the company and the customer.
• Perform other duties as assigned by management.

• Lien clearing and title resolution experience.
• Computer proficiency including high comfort with Microsoft Office products.
• Strong analytical and judgment skills.
• Previous Curative experience including strong knowledge of title and mortgage documents.
• Excellent professional written and verbal communication skills.
• Proven track record of strong quality and productivity.
• Demonstrated flexibility and adaptability to changing tasks, organization, and self-motivation.
• Ability to work in a fast-paced, high-volume environment while maintaining attention to detail.
• Must be able to work quickly and independently.
• Demonstrated Customer Service skills.
• Minimum 2 years title company experience.
• Experience in a multi-state operation.
• Ability to multitask.
• Commitment to teamwork.
• Strong ability to provide information and direction to production associates.

• Provide Nationwide title services.
• Support real estate transactions by searching public records and examining titles for properties to determine the legal condition of property title.
• Handle internal and external inquiries related to moderately complex processes and transactions.
• Monitor messages and questions received via centralized inbox, systematic work queues, or phone, respond to moderately complex inquiries, and escalate more complex issues.
• Coordinate the preparation for certain Title documents, primarily affidavits.
• Review and collect all required documentation and required forms for closing.
• Act as a liaison between internal and external parties to ensure requests are effectively resolved.
• Enter detailed and accurate notes into appropriate systems and file documents according to standard procedures.
• Work with internal and external parties to effectively resolve issues.
• Follow up on any delays in inquiry answers and update the status in the systems.
• Maintain a high level of customer service through proactive communication with internal and external customers and business partners.
• Update management on trends, issues, or problems that may impact the business or clients.
• Communicate any requirements to clients and exercise good judgment in the enforcement or exception to policies.
• Enhance the quality of customer service for the benefit of the company and the customer.
• Perform other duties as assigned by management.

Salary Type :
Hourly

Salary Min : $ 24

Salary Max : $ 26

Currency Type : USD