Part-Time Customer Experience Specialist — Shipping & Mailbox

Are you friendly, dependable, and enjoy helping others? Join our team, a locally owned and operated shipping and mailbox center offering services such as U-Haul rentals, mailbox rentals, Live Scan fingerprinting, and more! Great way for college students to earn extra income!

We’re looking for a part-time Customer Service Representative who is passionate about delivering excellent service and creating a positive experience for every customer. This is a great opportunity for someone looking to grow with a small business. We provide full training!

Responsibilities:

Greet and assist customers with shipping, packaging, and mailbox services

Process U-Haul rental transactions and coordinate vehicle pickups/returns

Handle Live Scan fingerprinting services (training provided)
Operate computer systems, POS, and various software platforms

Keep the store clean, organized, and customer-ready

Assist with inventory and supplies as needed

Provide clear, friendly communication in-person, via phone, and email

Requirements:

Prior customer service or retail experience (preferred)
Basic computer skills and ability to learn new systems

Friendly, outgoing, and professional demeanor

Ability to multitask in a fast-paced environment

Must be available to work weekends

Reliable, punctual, and detail-oriented

Ability to lift up to 30 lbs occasionally

Nice to have:

Social Media Marketing background

Video editing
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