Customer Relations Certificate

NOCE’s Customer Relations Certificate was created to build upon what you learned in the Office Assistant, Introduction Certificate Program. If you like to use computers and help people get the help they need, you will want to enroll today!

The Customer Relations Certificate from North Orange Continuing Education advances your training to include hands-on courses in customer service, information management, and using computers. Complete the program to reach a higher level in your administrative skills.

As a Customer Relations Assistant, you’ll help your office run more efficiently. Often, this involves managing information: setting up meetings and appointments, organizing files, and providing information by phone and e-mail. Some roles may also include doing research and managing projects.

You’ll get training on the latest business computer software, practice interviewing, and develop the skills to become a valuable administrative team member.

• English language proficiency – reading, writing, and speaking skills usually at or above an ESL (English as a Second Language) Intermediate High level
• Time management
• Basic computer and software knowledge
• Character skills like integrity, dependability, independence, and attention to detail