Technical Service Coordinator - Overhead Crane Systems

Technical Service Coordinator - Overhead Crane Systems - Direct Hire

$90,000+ total compensation, full benefits, relocation assistance available

Are you an experienced overhead crane technician looking to transition into a stable, office‑based role?

Do you enjoy supporting field technicians, coordinating service operations, and serving as the communication hub between customers and service teams?

Join a rapidly growing engineered‑systems provider serving major aerospace, manufacturing, and industrial customers nationwide.

NOTE:
This is an excellent role for an experienced overhead crane technician who is ready to transition out of a high‑demand, heavy‑travel field position into a stable, office‑based career path. Ideal for candidates seeking predictable hours, reduced travel, and long‑term growth in service operations.

• $90,000 base, full benefits, 401(k), company‑paid training, travel expenses covered
• Office‑based service coordination role with no travel
• Ideal for a skilled crane technician seeking predictable hours and a long‑term operations career

• Rapidly expanding provider of custom-engineered overhead crane systems, hoists, and integrated material‑handling solutions, supporting industrial and technical environments across the U.S.
• Highly skilled team focused on delivering responsive service, precision engineering, and long‑term reliability for customers with demanding equipment uptime requirements.
• Collaborative, technician‑first culture where employees have strong visibility, close communication with leadership, and opportunities for advancement into operations and service management.
• Stable organization with a strong project pipeline and an expanding service division driven by customer demand and consistent year‑over‑year growth.

• Serve as the central coordination point for all service operations, handling technician scheduling, dispatching, workload balancing, and real-time adjustments as priorities shift throughout the day.
• Communicate directly with customers to manage service requests, schedule work efficiently, provide status updates, and ensure each job is prepared with the correct technical information, parts, and safety requirements.
• Maintain all service documentation including work orders, job notes, closeouts, technician training records, certifications, and service activity logs to support operational accuracy and compliance.
• Support service leadership by assisting with small repair quotes, tracking service performance metrics, and ensuring technicians are aligned, informed, and fully equipped to deliver high‑quality field work.

• $90,000+ total compensation (base salary + bonus potential) with full benefits and relocation assistance for candidates moving to the position’s location.
• Prior Overhead Crane Technician experience is required, including hands‑on exposure to bridge cranes, hoists, runway systems, rigging, inspections, troubleshooting, electrical diagnostics, and mechanical repairs.
• Experience with major crane manufacturers—such as Konecranes, Demag, CM, R&M, Gorbel, Spanco, or Whiting—is strongly preferred and will greatly accelerate onboarding success.
• Ideal candidates bring strong communication skills, the ability to manage competing priorities, comfort with scheduling and workflow coordination, and a desire for a long-term, office‑based operations role with predictable hours