Inside Sales

Inside Sales Representative

Sunstate Equipment Co.:
Where Safety and People are Core Values.

Hiring immediately; quarterly performance bonus; paid weekly.

Typical Schedule:

Monday – Friday 7:00 AM - 3:30 PM (Overtime Eligible!)

Pay Range: $22.80 - $31.35/hr, based on experience.

Location:

Anaheim, CA 92807

The Inside Sales position consists of increasing revenue through the acquisition of new accounts, suggestive selling techniques, and fostering and nurturing professional relationships. Responsibilities focus on coordinating and delivering services to our customers—processing orders for deliveries and pick‑ups, handling telephone inquiries that may involve mechanical or operational troubleshooting, and acting as a virtual link between customers, sales, dispatch, and management to ensure quality solutions and service.

This position will work approximately 80% in the office and 20% out in the yard and will cross‑train with Dispatch.

• $200 annual work boot allowance
• Rent any of our equipment for free
• Free prescription safety glasses
• "My Holiday" benefit lets you celebrate a holiday that’s special to you without using PTO
• Unique vacation overtime averaging benefit that pays you overtime while you’re on vacation
• Robust overall benefits available

• 2-3 years customer service experience required
• 2-3 years inside sales (direct customer contact) experience preferred
• Comfortable working independently or with a team—any task could go either way
• Technologically capable:
  Microsoft Suite knowledge, Computer Aided Dispatch (CAD), AS 400 highly preferred
• Top‑notch communicator with an infectious personality; comfortable and charming
• Valid unrestricted driver’s license
• Excellent customer service skills; maintain a positive attitude when talking to many people
• Collaborative with other team members—sales goals require teamwork
• High attention to detail and ability to switch tasks with ease

• Answer and document all incoming telephone calls to assist customers with rental needs, including outside sales, vendors, administrative personnel, and other inquiries
• Perform routine rental transactions—create reservations, schedule pickups, create quotes, and process returned driver orders
• Assist walk‑in customers, vendors, job applicants, and others in an upbeat, professional manner
• Help customers select appropriate equipment for their job to ensure satisfaction and safety
• Communicate via two‑way radio with the yard and shop to assist with loading/unloading and equipment needs for orders
• Review the credit card rental file daily for accurate billing
• Enter lost rentals, rate inquiries, and service calls into the counter logbook
• Review the open contract bin regularly to identify items for rent and verify closed contracts and credit card files
• Communicate leads to field sales personnel for follow‑up
• May be required to help load/unload and deliver equipment for customers
• May be scheduled for extended hours and/or on‑call/standby rotation
• May perform other duties as assigned

Interested? Apply now!

At Sunstate, every employee is valued, respected, and fairly compensated. Every employee has a voice that deserves to be heard. We challenge typical business practices and create an environment where employees feel safe, comfortable, and look forward to working. Our culture promotes growth from within and offers opportunities to explore diverse passions. Benefits like baby bonding, My Holiday vacation time, and discounts on movie tickets to cell‑phone bills make life easier for our team.

We foster a workplace culture where individuals of all identities feel genuinely valued, respected, and appreciated. As a proud equal‑opportunity employer, we welcome candidates from diverse backgrounds. We celebrate unique perspectives, understanding they fuel innovation in our industry.

Sunstate Equipment Co. is an Equal Opportunity Employer.

A drug‑free workplace and participant in E‑Verify.