Direct Care Staff​/Behavior Tech - Palmview EBSH

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare

Under the direct supervision of the Team Leader, Direct Care Staff provide support and case management for members served with a Developmental Disability and other co-occurring disorders by assisting them to live as independently as possible in their chosen community.

• Full‑Time Tuesday‑Saturday
• Full‑Time Friday‑Monday

• Full‑Time Tuesday - Saturday
• Full‑Time Friday - Monday

Expected starting wage is $21.49 plus shift differentials, or $23.87 plus shift differentials if you have RBT, DSP 1, and DSP 2 certifications. Telecare provides pay differentials of 5% for AM Weekends, 6% for PM Weekdays, 11% for PM Weekends, 10% for NOC Weekdays, and 15% for NOC Weekends.

• High School Graduation or G.E.D.
• Active driver's license and willing to transport clients in a company vehicle
• Six months of prior experience providing direct care and special services to persons with developmental disabilities
• Complete the required training for the Registered Behavior Technician (RBT) certification within six months of initial employment and obtain RBT certification within twelve months of initial employment or be a Qualified Behavior Modification Professional and maintain credential through employment
• Within one year of employment, all direct care staff shall complete both segments of the Direct Support Professional (DSP) competency‑based training course, including the competency tests, or pass the department‑approved challenge tests applicable to both training segments. Proof of prior successful completion of both training segments and competency exams will meet this requirement

• Paid Time Off:
  Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro‑rated accrual for part‑time schedules and annual carryover up to set caps.
• Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
• Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
• For more information, visit:

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring peers with mental health experience, BIPOC, LGBTQIA+, veterans, and people from all belief systems.

Telecare Palmview House in Anaheim, CA – Enhanced Behavioral Supports Homes (EBSHs) are adult residential facilities. EBSHs provide 24‑hour non‑medical care in a homelike setting to individuals with developmental disabilities with challenging behaviors who require additional supports, staffing, and supervision. The homes have unique characteristics and offer person‑centered planning, positive behavior supports, trauma‑informed care, and other services and supports that are beyond what is typically available in other community‑based homes.

EOE AA M/F/V/Disability

* May vary by location and position type

A full job description will be provided if selected for an interview.

Registered Behavioral Tech, RBT, ABA, DSP, Direct Support Professional, Case Manager, Case Management, Tasks, Entry Level, Mental Health Worker

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.