Senior IT Systems Engineer

Overview

This is an advanced hands-on role that also involves technical task direction / coordination with others. The Senior IT Systems Engineer is responsible for technology service delivery and acts as an independent decision maker in tasks including designing and configuring servers and applications, determining appropriate engineering tools to be used, and troubleshooting and remediation of issues.

Business Hours: Monday – Friday 8:00 AM – 5:00 PM. This position is based in Anaheim Hills, CA with the opportunity to work on a hybrid-remote schedule which consists of 1 day in-office and 4 days working remote from home.

• Lead multifaceted infrastructure projects that span on-premises and cloud environments.
• Install, configure, and manage VMware vSphere environments, manage ESXi hosts, clusters, and virtual networks.
• Manage and administer SANs (Storage Area Networks).
• Administer and perform regular backups and disaster recovery testing for virtual environments.
• Manage Office 365 tenant, including user accounts, licenses, and security settings.
• Configure Exchange Online, SharePoint, Teams, and related services.
• Document and maintain IS procedures and network/system configurations, remediate audit findings, and analyze system, event and performance logs for troubleshooting or enhancement purposes.
• Research, deploy, and troubleshoot server/software applications and solutions; plan and coordinate the design, testing and implementation of server/software installs, upgrades, and changes.
• Evaluate and recommend new technologies, provide application and system training to IS staff, perform root cause analysis, implement, and adhere to appropriate security procedures, auditing of systems, applications, and scripting language skills for automation.
• Complete understanding and active application of the C.A.R.E. 4 Guide expectations and the Brand Communications Standards Accountability Philosophy.
• Must be able and available to work a hybrid schedule per business operations requirement, as needed.
• Additional duties and responsibilities, as assigned.

Minimum Qualifications

• 8+ years hands-on system administration/engineering (not help desk).
• Experience with designing and implementing Azure cloud services such as Entra, Purview, InTune, Defender, and other Azure components or their equivalents at AWS.
• In-depth knowledge of a hybrid cloud environment where on-premises servers are integrated with and support the operations of PaaS and SaaS services.
• While this role is not a hands-on administrator of networking equipment and firewalls, a thorough understanding of OSI layers 3-7 is required for effective troubleshooting.
• Understanding of evolving technologies such as AI-based solutions and how they can be integrated into user activity, including automation and productivity improvements.
• Prior experience in a credit union is a plus, but experience in any regulated industry (Financial Institutions / Healthcare / public companies subject to SOX and PCI, etc.) is acceptable.
• Ability to work in a production environment under demanding circumstances and deliver high-quality work within deadlines.
• Strong communication skills with the ability to simplify complex technical details for a general audience.

Preferred Qualifications

• Bachelor’s degree or equivalent experience.
• Understanding of and experience in designing and implementing cloud environments such as Azure and AWS (GCP acceptable as well).

• Experience in multi-DC environments with 200+ Windows servers as a principal hands-on engineer;
  Linux and UNIX (Red Hat, AIX) experience is a plus.
• VMware administration, including virtualized storage and multi-site recovery.
• Advanced hands-on security administration of roles and permissions in both on-premises and cloud environments.
• Cloud technologies – VPCs, servers, network routing and access controls, availability zones, cloud load balancing, especially in Azure.
• Excellent written and oral communication skills; ability to create high-quality technical documentation in SharePoint, One Note, One Drive.
• Understanding of project management methodology using tools such as MS Project/Planner and similar…