Senior Manager, Revenue Cycle Solutions Engineering

Smarter Dx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at

As a servant leader, you will lead and scale Smarter Dx’s solution revenue cycle solution engineering function, ensuring reliable, secure, and scalable technical integrations for revenue cycle integrations from Smarter Dx into health system sources (EHRs, coding systems) for our customers while providing white glove service to our health systems. You bring a strong blend of people leadership, technical fluency, and operational rigor.

You understand healthcare data flows, EHR integrations, and the realities of deploying enterprise integrations in complex hospital environments. You are comfortable engaging directly with CIOs, revenue cycle executives, IT leaders, and frontline operators. You simplify complexity, build confidence, and position Smarter Dx as a strategic partner rather than a vendor.

This role is fully remote within the US.

• You are energized by managing a highly experienced team, including experts whose knowledge may surpass your own, and you take pride in empowering them and bringing their insights together into a clear, unified strategy.
• Ensure excellence in revenue cycle solution delivery across all new and existing customer deployments, ensuring implementations are reliable, scalable, and delivered on time.
• Recruit, mentor, and lead a high‑performing team of client‑facing revenue cycle solution consultants, fostering a culture of accountability, technical excellence, and continuous learning.
• Cultivate and maintain solution design standards, documentation, and best practices across revenue cycle integrations (including API, HL7, and database extract integrations).
• Partner with Implementation, Product, and Engineering teams to align complex solutions with product strategy and client timelines.
• Serve as an escalation point for complex or high‑risk integrations, providing hands‑on technical guidance.
• Collaborate with customer technical teams, including EHR, data, and IT stakeholders, to develop secure and compliant data exchange.
• Establish metrics and reporting for integration performance, throughput, and reliability, and communicate insights to company leadership.
• Continuously improve integration tooling, automation, and processes to support scale as Smarter Dx grows.
• Drive technical design reviews, architectural decisions, and technology evaluations to ensure platform scalability and maintainability.

• 7‑10+ years of experience in healthcare technology implementation, with at least 5 years in a senior leadership role (responsible for high impact portfolios, managing teams of 10+ resources, or both).
• 5+ years experience in both hospital revenue cycle management, including in-depth knowledge of hospital revenue cycle workflows, with particular emphasis on clinical charge capture through claims processing.
• Hands‑on experience and expertise in building revenue cycle solutions across HL7, FHIR, API integration, and database extracts for complex integrations with large health systems and enterprise customers, including extensive experience designing revenue cycle solutions with inpatient EHRs (Epic, Cerner).
• Excellent people leadership skills, with a track record of empowering high performing technical leaders, setting clear expectations, and driving results.
• Strong delivery management skills, with the ability to manage multiple complex initiatives across customers and products.
• Persuasive and clear in client‑facing written and verbal communication, with the ability to confidently engage with health system resources from executives to analysts while mitigating risks. You’re a pro at translating business and clinical requirements into technical integration solutions (and vice versa).
• Analytical mindset with the ability to use data to forecast…