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AI-Driven CX Programs Leader

Job in Anaheim, Orange County, California, 92801, USA
Listing for: Socotra, Inc.
Full Time position
Listed on 2026-06-20
Job specializations:
  • IT/Tech
    Change Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Avalara is seeking a Manager, CX Programs to transform customer-impacting programs  will lead a team, ensuring effective delivery and communication of high-impact initiatives while tracking program performance through clear metrics.

The ideal candidate has 7+ years of program management experience and a strong background in SaaS customer operations. Join us to enhance standardization and operational excellence using AI and structured governance.

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