Jr. Network Applications Engineer

Company

Extron is a leading developer and manufacturer of professional AV hardware and software solutions which serve the ever-changing needs of organizations around the world as they strive to better communicate. Each Extron product is carefully engineered to provide best-in-class performance, intuitive operation and exceptional reliability. At Extron, the passion for our products is evidenced by our company culture which encourages innovation and provides opportunities for individual career growth.

Our teams develop and release over 100 new products a year and continue to grow our vast patent portfolio.

• Office:
  Extron USA
• Location:
  
  Anaheim, CA
• Department:
  Sales
• # of Openings: 1

Network Application Engineer will work with high performance Audio/Video streaming networks to meet the strategic objectives of our customers. This includes both pre and post-sales support as well as validation of emerging network technologies. This position will focus primarily on multi-vendor networks, as well as Extron’s AV Streaming and Control products that leverage network technology. Network Applications Engineers interface with customers through phone and e-mail correspondence to provide support for our products and services, and to ensure complete customer satisfaction.

Applications Engineers also work with the sales team as a technical advisor for Extron product applications, product recommendations, and systems design.

• Serve as an escalation point for general network and network enabled Extron product support.
• Review system requirements to ensure understanding, accuracy, completeness, and feasibility.
• Participate in formal design and implementation activities ensuring performance and adherence to standards and best practices.
• Work across multiple teams to test and troubleshoot issues, validate new products and technologies and provide solutions, designs, recommendations and supporting documentation.
• Work with multiple network vendors and network technologies to provide solutions that meet our customers requirements.
• Create appropriate technical documentation for the task assigned.

• BS degree in EE, CE, IT or ET. New graduates welcome!
• Hands‑on networking and training experience working with network equipment.
• Solid foundation in general network engineering including physical and logical network topologies, L2, L3, routing protocols.
• Understanding of basic network switching & routing.
• Cisco CCNA or Network+ certifications.
• Ability to diagnose and resolve technical issues effectively and in a timely manner.
• Excellent communication and presentation skills, (written, and verbal).
• Strong attention to details, highly organized.
• Ability to work well in a fast‑paced professional office environment.
• Some travel may be required.

• Experience working with multiple vendors and multi‑vendor network environments.
• Multicast and Multicast Routing
• Software Defined Networking
• Implementing, maintaining, and troubleshooting streaming media systems
• Video and audio encoding/decoding, compression technology
• Streaming media protocols (RTP/RTSP/RTCP, HTTP, RTMP, IGMP)
• Experience with systems that make extensive use of UDP traffic including streaming media protocols, i.e. RTP/RTSP/RTCP, HTTP 1.0/1.1, RTMP, SIP.

Salary range: $70,304 to $72,000. Pay may vary depending on experience, qualifications, and other job‑related factors.