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Client-Facing IT Support Analyst II - Travel Ready
Job in
Anaheim, Orange County, California, 92808, USA
Listed on 2026-08-04
Listing for:
Blue Alliance
Full Time
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Layer Cake is seeking a Dedicated Support Analyst II to support a designated client environment in Anaheim. You will handle moderate L2 issues, build relationships, and become a trusted day-to-day resource across client operations.
Responsibilities include resolving tickets, mentoring junior staff, and maintaining accurate documentation. The role requires 1+ year in IT support, strong troubleshooting, and excellent communication skills, with travel up to 50-80% annually.
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