Applications Analyst

Additional Comp Info Salary based on experience.

Overview

Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for an
Applications Analyst
in Anaheim, CA.

The primary role of this position is to develop, implement, and support the core organization applications. This position will use application expertise to engage administrative and clinical staff to help translate operational and application needs into technical solutions. Will work to identify and implement information system solutions that support more efficient and effective work performance. This role will be responsible for the advanced administration of clinical and business systems and serve as an educator and resource regarding system functionality.

Identify opportunities and contribute to the improvement of quality, safety, and cost, as well as patient, customer, and employee satisfaction. Serve as the primary resource for performing regular system maintenance tasks on clinical and business applications, instruments, and other related technologies. Will be key in supporting enhancement projects as well as promoting a high level of service, knowledge, and skill among the rest of the application support team through the sharing of information and documentation of problem resolution.

At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:

• A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability.
• Benefits coverage starts after one full month of employment!
• Generous vacation, sick, and holiday benefits!
• Generous 401(k) matching contributions and more!
• To view our detailed benefits guide, please visit our career site sbccareers.org

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education:

• Bachelor’s degree in Information Systems, Computer Science, or related field required;
  However, four additional years of directly relevant experience or equivalent combination may be considered.

Minimum

Work Experience:

• A minimum of 4 years’ experience is required in developing and delivering business computer applications.
• Experience implementing, upgrading, and configuring systems required.
• Three (3) or more years’ experience in healthcare, ambulatory care setting is a plus.
• Strong knowledge of business processes and process redesign.
• Proven experience and working knowledge of Electronic Medical Records & Practice Management systems is a plus.
• Experience and knowledge of supporting enterprise-level software solutions.
• Strong knowledge of system and software best practices and methodologies.
• Good project management skills or substantial exposure to project-based work structures, etc.
• Able to research application development issues and projects.
• Strong customer service orientation.
• Excellent written and oral communication skills.
• Able to communicate ideas in both technical and user-friendly language.
• Self-motivated and directed.
• Strong attention to detail.
• Able to prioritize and execute tasks in a high-pressure environment.
• Respect for confidentiality and possess good judgment.
• Proven analytical and critical thinking skills, accuracy, and attention to detail essential.
• Ability to work independently and take direction as required for carrying out responsibilities.
• Must maintain professional demeanor at all times.
• Experience working in a team-oriented, collaborative environment.
• Familiar with change control best practices.

Agency Standard Requirements:

• Strong commitment to quality healthcare and excellent customer service is required.
• Must thrive in a fast paced, rigorous environment with changing priorities.
• Ability to meet deadlines and work under…