TSIB Insurance Coordinator

Overview

Division: TSIB - Risk Services

Project Location(s): Santa Ana, CA 92707 USA

Minimum Years

Experience:

1-3

Travel Involved: 0-10%

Job Type: Regular

Job Classification: Entry

Education: Bachelors Degree

Job Family: Insurance and Claims

Compensation: Salaried Non-Exempt

• Job title:
  
  Insurance Coordinator

• Reports to:
  
  Insurance Manager

• Position
  
  Description:
  
  Perform administrative tasks and provide customer support as related to various insurance and surety requests in compliance with clients' respective program requirements, within commercial construction and across regional areas.

• Essential Duties &
  
  Key Responsibilities:

• Perform administrative tasks and provide customer support as related to various insurance and surety requests in compliance with clients' respective program requirements, within commercial construction and across regional areas.

• Process client requests for insurance documentation (including Certificate of Insurance (CoI) certificates and endorsements).

• Assist with preliminary insurance and surety pricing tasks for projects utilizing insurance using proprietary applications, escalate to Insurance Manager for decision making.

• Respond to client initial inquiries regarding insurance and surety issues and as appropriate, elevate to Insurance Manager.

• Become familiar with insurance concepts, terminology, coverages, endorsements and ultimately understand each line of commercial insurance to respond to client inquiries, including but not limited to:

• o Commercial General Liability

• o Builders Risk

• o Workers Compensation

• o Professional Liability

• o Contractor's Pollution Liability

• o Commercial Automobile Liability

• Understand basic principles and function of Wrap-Up insurance programs to support client inquiries and related tasks:

• o Contractor Controlled Insurance Program ("CCIP")

• o Owner Controlled Insurance Program ("OCIP")

• Become familiar with tools and systems to conduct data entry and prepare basic reports in proprietary applications.

• Assist with maintaining Builder's Risk Monitor for clients.

• Other activities, duties, and responsibilities as assigned.

• Minimum of 1 year of insurance or business-related experience and/or Bachelor's Degree from accredited program in Business, Insurance, Risk Management or relevant field, or equivalent combination of education, training, and experience

• Professional verbal and written communication skills, ability to clearly communicate messages

• General understanding of insurance programs and claims processes, desired

• Familiar with insurance concepts, terminology, coverages, and endorsements

• Interest in learning about commercial construction and insurance

• Proficient computer, data entry, and Microsoft suite of applications skills

• Exceptional organizational skills, excellent attention to detail, and timely documentation

• Good judgment to identify problems, escalate issues, and maintain confidentiality

• Active listening skills, responsive, and strong follow-up practices

• Approachable, proactive, and professional attitude while working in ever changing environment

• Work independently with oversight and direction, and collaboratively with teams

• Limited travel

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls;

and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Occasional travel by the employee is required...

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office and/or remote setting. The noise in the work environment is usually quiet to moderate in an office setting.

While performing the duties of this job, the employee may occasionally work at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes or airborne particles, outside weather conditions, and risk of electrical shock. The noise in the work environment is usually moderate to loud. The employee is required to work in compliance with company safety policies, procedures, and applicable laws.

EEO Statements: TSIB, Inc. is an Equal Opportunity Employer. Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. VEVRAA…