Inventory & Logistics Specialist

DrKumo is a leader in secure, intelligent digital health solutions for Chronic Care. We are a digital health technology company recently awarded, alongside three other vendors, a $1.032 billion contract with the U.S. Department of Veterans Affairs for Remote Patient Monitoring Home Telehealth (RPM-HT).

Our platform integrates real-time digital health technologies, AI/ML, and disease management protocols to empower patients and support healthcare providers. DrKumo holds URAC Full Accreditation in Telehealth Support Services and complies with military-grade security standards, including FIPS 140-3 and NIST requirements.

Schedule:Full-Time | On-Site

Are you an expert in inventory control, logistics, and operational precision within a regulated healthcare or medical device environment? We are seeking a highly organized and detail-oriented
Inventory & Logistics Specialist
to take ownership of our inventory systems, logistics operations, RMA processes, and compliance-driven workflows.

This is not a traditional warehouse role. We are looking for a strategic operations professional who understands the complexities of the medical device industry, including Quality Assurance (QA), Service Level Agreements (SLAs), FDA/ISO compliance, and ERP-driven inventory management.

The ideal candidate is a highly analytical problem solver, an advanced Odoo user, and someone who thrives in fast-paced environments where accuracy, accountability, and continuous improvement are essential.

• Maintain accurate inventory records for finished goods and company assets
• Perform cycle counts, audits, and inventory reconciliations
• Organize warehouse/storage operations to maximize efficiency and space utilization
• Minimize inventory discrepancies and shrinkage

• Manage all domestic and international shipping and receiving activities
• Ensure compliant handling and transportation of sensitive medical equipment
• Prepare and maintain shipping documentation and regulatory records
• Coordinate with carriers to optimize shipping costs and service levels
• Own and manage the full RMA process from intake to resolution
• Coordinate repairs, replacements, and product returns with technical teams
• Ensure accurate inventory tracking for all returned merchandise
• Monitor SLAs to ensure timely customer support and fulfillment commitments

• Conduct incoming product inspections and quality checks
• Maintain documentation supporting ISO 13485 and FDA compliance standards
• Identify, quarantine, and document non-conforming products
• Support audit readiness and process compliance initiatives

• Serve as the internal Odoo Inventory "Super User"
• Automate workflows related to inventory, stock movement, and reporting
• Generate inventory valuation, forecasting, and operational reports
• Analyze supply chain data to improve operational efficiency and reduce costs
• Develop and maintain Standard Operating Procedures (SOPs)
• Build scalable and audit-ready operational processes
• Lead Lean/Six Sigma style process improvement initiatives
• Optimize warehouse layout, reorder triggers, and supply chain workflows

5+ years of inventory, logistics, or supply chain experience within:

• Regulated manufacturing environments
• Advanced Odoo ERP experience (
  required
  )

• RMAs
• SLAs
• QA procedures
• Inventory controls
• Regulatory compliance
• Experience managing domestic and international logistics
• Strong organizational, analytical, and communication skills

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field
• CPIM Certification
• Six Sigma Green Belt or Black Belt
• Experience with ISO 13485 Quality Management Systems

• Opportunity to play a key role in a growing medical device organization
• Collaborative and innovation-driven environment
• High-impact role with visibility across operations and leadership
• Ability to shape scalable systems and operational excellence initiatives

If you are passionate about operational excellence, compliance, and building efficient systems in a regulated healthcare environment, we'd love to hear from you.