Sales Order Specialist Job Anaheim area,California USA,Supply Chain/Logistics

Professional Search Group is looking for a Sales Order Specialist to support the day-to-day processing and administration of customer orders. This person will work closely with Sales, Customer Service, Purchasing, Shipping, and other internal teams to ensure orders are entered accurately, tracked through completion, and delivered on time.

The ideal candidate has experience with B2B order processing, customer service, inventory, and ERP/database systems
, with SAP experience strongly preferred
.

What You'll Do

Process and maintain customer sales orders, quotes, and order changes
Respond to order status questions, expedite requests, and customer inquiries
Track open orders and identify delivery issues or discrepancies
Research and resolve orders or deliveries that were not processed as expected
Process delivery delay notifications and communicate changes to customers and internal teams
Coordinate international orders and ensure shipping and tax information is accurate
Process intercompany transfer orders and maintain related documentation
Enter and update orders, credits, debits, re-bills, and other order-related transactions
Work with Sales, Purchasing, Shipping, and other departments to resolve order issues
Review inventory and stock requirements when expediting or fulfilling orders
Prepare purchase requisitions for production and office supplies
Assist with inventory count updates
Run database reports and research information related to invoices, back orders, customer credits, and change orders
Maintain accurate customer orders, invoices, quotations, and supporting documentation
Prepare weekly reports and sales-related documents

What We're Looking For Required:

High school diploma or GED
Approximately 4 years of experience in sales order processing, order administration, B2B customer service, or a similar role
Experience working with inventory control systems and database reports
Strong attention to detail and accuracy
Ability to research issues, identify problems, and determine solutions
Strong organizational and prioritization skills
Comfortable communicating with customers, Sales, and internal departments
Strong written and verbal English communication skills

Preferred:

SAP experience
Experience with Salesforce
Experience with purchasing processes
Knowledge of inventory management and stock requirements
Experience reading purchase orders and supply agreements
Background working with manufactured products or technical products/instrumentation