Regional Manager, Southeast

As a Regional Manager for our Scrubs & Beyond stores , you play a critical role in bringing our mission to life: making hard days easier for our customers, our teams, and our communities. You are responsible for the people development and operational excellence of a group of stores, leading with both heart and discipline to ensure strong performance and a consistent, elevated customer experience.

Through spirited leadership , empathetic coaching , and rigorous execution , you set the standard for how we operate , how we serve, and how we show up for one another. You balance vigilance in the details with big-picture thinking—driving sales, profitability, and operational efficiency while fostering an engaged, inclusive culture. As a Regional Manager, you are a brand steward who helps grow our business, strengthen our culture, and ensure every store delivers a meaningful and memorable shopping experience.

• Lead with energy and purpose through selling effectiveness, customer engagement, and operational excellence to drive sales and profitability.
• Champion an exceptional customer experience that reflects our commitment to empathy, care, and service—especially on our customers’ hardest days.
• Use metrics thoughtfully and rigorously, taking action to continuously improve store and regional performance.
• Execute group sales strategies to meet or exceed regional sales plans.
• Develop, coach, and manage talent consistently and comprehensively, building strong teams and future leaders.
• Recognize, celebrate, and reinforce performance that exceeds expectations; address underperformance with clarity, empathy, and accountability.
• Review and analyze financial and operational reports to identify opportunities, mitigate risk, and drive sustainable results.
• Identify , implement, and scale best practices with consistency and vigilance across all stores.
• Stay informed on competitive activity and trends; communicate insights effectively to store operations and merchandising partners.
• Actively model and drive the company’s cultural vision and values in every interaction.

• Sees possibility and opportunity, even in challenging or ambiguous situations.
• Demonstrates sound judgment, professionalism, and care in conduct and communication.
• Leads with humility and focuses on outcomes.
• Brings a roll-up-your- sleeves mindset—willing to step in, support, and solve.
• Collaborates openly and builds trust across teams and functions.
• Sets bold goals and pursues them with rigor, discipline, and urgency.
• Dependable, resilient, and accountable to commitments.
• Demonstrates unquestioned personal and business integrity.
• Leads with empathy while maintaining high standards and clear expectations.

• 5+ years of multi-unit specialty retail leadership experience.
• Formal education preferred.
• Proven ability to meet and exceed sales and profit goals.
• Demonstrated success delivering both short-term results and long-term business growth.
• Ability to work independently while consistently achieving performance expectations.
• Strong verbal and written communication skills with the ability to influence partners at all levels.
• Comfortable leading through ambiguity with optimism, agility, and confidence.
• Ability to work a flexible schedule to meet business needs, including evenings, weekends, and holidays.
• Ability to travel weekly to stores; travel required approximately 50 –75%.