Accounts Receivable Manager

We are seeking an experienced, hands‑on Accounts Receivable Manager to lead and oversee all aspects of the AR function. This role will replace a long‑standing team member and requires someone adaptable, flexible, and comfortable operating in a company undergoing active change and growth. The A/R Manager will manage billing, cash application, collections, reserve management, customer deposits, and GL reconciliation, while leading and developing a small team.

• Manage, mentor, and develop a team of 2 AR specialists plus 1 temporary staff member
• Establish and improve AR policies, procedures, and internal controls
• Provide training and guidance to internal departments as needed
• Foster a collaborative, accountable, and service‑oriented team culture
• Serve as primary point of contact for internal stakeholders across multiple locations
• Oversee day‑to‑day AR operations including
  • Cash posting and application
  • Collections
  • Credit card portal activity
  • Manage and reconcile customer deposits and ensure accurate GL posting
  • Oversee refunds, credits, unapplied payments, and account reconciliations
  • Ensure timely and accurate booking of AR transactions to the general ledger
• Partner with Billing to ensure invoice accuracy and process alignment
• Manage company reserves, reporting, and related analysis
• Lead month‑end, quarter‑end, and year‑end AR close processes
• Reconcile AR subledger to the general ledger and resolve discrepancies
• Prepare documentation and schedules to support internal and external audits
• Ensure compliance with accounting standards and internal controls
• Develop and implement strategies to improve collections performance
• Reduce DSO and minimize outstanding receivables
• Oversee collection efforts while maintaining positive client relationships
• Build strong external client relationships and respond promptly to inquiries
• Research and resolve complex account discrepancies

• Bachelor’s degree in Accounting, Finance, or related field preferred
• 5+ years of progressive Accounts Receivable experience
• Prior leadership or supervisory experience required
• Strong technical accounting knowledge and GL experience