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Senior Quality & Call Center Analyst
Job in
Anaheim, Orange County, California, 92808, USA
Listed on 2026-09-04
Listing for:
UC Irvine
Full Time
position Listed on 2026-09-04
Job specializations:
-
Quality Assurance - QA/QC
QA Specialist - Analyst/Manager
Job Description & How to Apply Below
UCI Health is seeking a QA professional to lead the Call Center quality assurance program within the Referral Center. You will design monitoring formats, track performance, and provide trend analyses to management.
Responsibilities include training call center staff, improving processes, and developing quality reports. Strong English communication and four years’ related experience are required; bachelor’s degree preferred. This on-site role offers a comprehensive benefits package.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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