Valet Cashier – Luxury Hotel; Anaheim Area

Job Summary

The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly, and efficient manner.

• Maintains pleasant, friendly and professional demeanor with all guests, co‑workers and clients. Acknowledges and greets guests immediately (20%).
• Maintains accuracy and composure while under pressure; uses proper greetings and phone etiquette (15%).
• Assists guests with directions and other inquiries, provides information about outlets, meeting rooms, amenities and local attractions (10%).
• Determines guest charges and processes payments via cash, credit or direct billing; categorizes tickets for audit and furnishes receipts (20%).
• Completes accurate and timely shift reports; follows SOPs related to cash banks; operates registers, gates, and credit card machines (20%).
• Completes all tasks in a timely manner as instructed by Lead Cashier/Account Manager (15%).

• Education:
  
  High school diploma or GED.
• Experience:
  
  One to three months related experience or equivalent combination of education and experience.
• Knowledge:
  Basic math skills, reading/writing English, simple correspondence, ability to add/subtract numbers and perform money operations, understanding of 24‑hour time, rates, and time passed.
• Licensure/Certification:
  None specified.

Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and the company’s 401k retirement savings plan. Eligibility depends on job classification, length of employment, and hours worked. Seasonal and temporary roles are not eligible for benefits outlined above.

Towne is an affirmative action, equal opportunity and E‑Verify participating employer and encourages applications from all qualified individuals, including those with disabilities, veterans, and individuals with arrest or conviction records. The company complies with federal and state disability laws and provides reasonable accommodations.