Sr. Communications Specialist

Co-created in Los Angeles, Pacsun exists at the intersection of fashion, music, art, and sport. We’re a lifestyle brand built with and for the next generation, bringing together the culture, creativity, and self-expression that define youth today.

Our curated assortment features some of the most relevant brands and styles in the world, including adidas, Brandy Melville, Fear of God Essentials, alongside Pacsun’s own labels and exclusive collaborations.

But Pacsun is more than what we sell. It’s the community we build.

Support the HQ Visual & Marketing department by facilitating and/or managing all projects requiring Field communication with a focus on streamlining content to elevate in-store execution. Provide additional hands-on support in the Mock Store for select Visual & Marketing projects and/or initiatives.

• Develop daily, weekly, and seasonal Field communications supporting Visual Merchandising and Store Marketing initiatives
• Includes creating messages and/or surveys for Visual Updates, Product Launches, Floorsets, Marketing Arrivals, brand knowledge, and training materials
• Extract and analyze survey results, then partner with cross-functional teams to address findings and opportunities
• Maintain and organize Visual Drive assets, resources, and file libraries
• Manage field-facing resource links and folders within Zipline
• Gather feedback from Field leadership and incorporate insights into future programs and communications

• Support the Visual Design team during guide production, including adjusting lighting, photographing, and moving fixtures
• Partner with Visual Merchanders on Visual Updates and special projects, including steaming product, hardware updates, assisting with visual moves, sample organization, and select Store activations
• Assist Store Marketing team with seasonal initiatives, including prototype setup for Executive Walkthroughs and preparation of new/remodel Store props, elements, and hardware

• Create Trap & Hold documents for upcoming in-store brand launches
• Develop Visual Merchandising training content, tools, & resources
• Directly support production of Seasonal Guides (i.e. Men’s & Women’s, Kid’s, Store Mapping, Window, MOA Denim, & Mannequin)

• Attend weekly team meetings and actively contribute in group discussions
• Partner with Store Operations & Procurement team for new/remodel Store openings
• Conduct Store Visits to collect feedback during heavier Visual workload (i.e. Floorsets, Black Friday, Brand launches, etc.)

• 3+ years in Retail and/or Corporate Visual Merchandising experience
• Excellent written, verbal, and presentation skills
• Ability to manage time and workload to hit all deadlines
• Ability to work as a team member, cross functionally and independently
• Ability to work in a fast-paced environment and be highly flexible to business needs
• Ability to problem-solve and provide creative solutions to enhance work efficiency & processes

• Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
• Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
• Serve as a Pacsun advocate in the industry and marketplace.
• Recruit, identify, develop, and retain talent that delivers performance excellence.
• As a manager, serve as a leader of company culture, norms, and conduct.
• Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

( $76,925 - $89,523 )

• Competitive short-term incentive program
• Immediate 100% vested 401K contributions and employer match
• Dog friendly office environment
• $1,000 referral incentive program
• Generous associate discount of 30 - 50% off merchandise online and in-stores
• On-site Cafe
• On-site Gym with Fitness Classes
• Weekly Car Wash Service and more!

• While performing the duties of this job, the associate…