Inside Sales Representative

Requisition Number: LMC
4559

Location:

Anaheim CA

Area of Interest:
Sales

Metals USA is seeking an Inside Sales Representative for our Anaheim, CA location. Metals USA is a leading metals processor/distributor in North America, providing a wide range of carbon steel products and services. Metals USA is a solid, growth‑oriented company servicing the defense, commercial construction, and road construction and fabrication industries.

• Paid Time Off (PTO) Accrual | 3 weeks within 1 year, plus 10 Holidays
• Excellent health, dental, & vision Insurance options
• Life & AD&D Insurance w/buy-up plans for Employee and Dependents
• HSA & FSA Options
• Short-Term & Long-Term Disability w/buy-up options
• 401(K) programs w/company match
• Wellness Program w/incentives
• Large company w/opportunities for growth and advancement
• Tuition reimbursement
• Inclusive working environment

Base Salary: $50,000 - $65,000/annually, plus eligible for bonus

FLSA Status:
Non - Exempt

• Maintains key customers to ensure a continued base of profitable industrial business. Maintains and expands the database of prospects of the organization. Identifies the target lead decision makers in order to initiate sales process.
• Provides profitable transactional business through solicitation, quoting, email or other tools to grow the business.
• Estimates, quotes effectively customer projects. Converts opportunities into invoiced sales.
• Exceeds assigned sales goals for all competitive product lines. Meets and exceeds assigned sales goals while using market-driven leads.
• Executes sales cancellations or changes in the sales orders and communicates the changes with the affected internal departments.
• Plans and executes the sales plan in the defined territory. Acts proactively to create opportunities for new business.
• Maintains a current understanding of industry trends and technical developments that influence target accounts.
• Monitors, analyzes and communicates sales data to contribute to production service schedule.
• Responds to customer information requests; collaborates with cross-functional departments to ensure a timely and accurate response. Interacts with Outside Sales, Quality Assurance and Purchasing on a daily basis.
• Articulates the benefits of products to prospective customers relative to the customer's needs persuasively via the telephone.
• Learns and masters the company's products and operational procedures. Represents Metals USA in a positive and professional manner.
• Knows the competition and market. Provides exemplary customer service without compromise. Executes outbound and inbound account management; coordinates with customer service for status of orders and expedites orders. Resolves customer service issues as needed.
• Makes outbound follow-up calls to existing customers via telephone and email to cross‑sell and up‑sell. Emphasizes products, service, features and benefits, quotes price and discusses credit terms.
• Ensures the delivery requirement to customers is met.
• Forges relationships with Outside Sales Representatives, Production Managers and Support staff to ensure quality customer service and customer satisfaction. Cooperates with Outside Sales Representative to determine strategic approaches for sales.
• Participates in professional and skill training.
• Regular and predictable attendance is required for the duties of the Inside Sales Representative; software is company property and cannot be downloaded onto a non‑network computer.

• High school diploma or GED
• Two (2) or more years of industrial steel fabrication, structural steel sales and/or industrial sales
• Experience in calculating proportions, circumference and volume required
• Experience in selling in the industrial market, B2B selling, fabrication experience a plus
• Ability to communicate oral & written effectively with both internal & external customers
• Ability to multi-task with effective results
• Excellent problem solving, time management and organizational skills required
• Must have a professional demeanor and an ability to communicate effectively with all departments to foster a success‑oriented, deadline driven organization.
• Ability…