Industrial Account Manager

We are looking for an Industrial Account Manager to join our Rexel USA team in Sacramento, CA!

The Account Manager is responsible for serving as an overall manager of assigned accounts including customer’s corporate relationships, contracts and compliance, expansion/renewal opportunities, pricing strategies, identification, and escalation of operational issues.

• Grow sales for account customers to achieve budgeted sales and margin objectives
• Pursue contract renewals to maximize profitable sales growth
• Primary measurements include: sales growth, operating knowledge of customers, and strategy development
• Coordinate Rexel’s other internal functions to support the customer:
  Pricing, Legal, Strategic Sourcing, Branch transactional
• Be responsible for selling, marketing, promoting, and demonstrating products and services. Effectively communicate the features and benefits of our offer, leveraging available digital and virtual tools.
• Utilize specified CRM system constantly and accurately to manage selling process
• Increase business by generating sales to new customers and by expanding Rexel market share at existing customers. Prospect for new accounts within a specified geographic territory.
• Collaborate with leadership, team members and suppliers in planning, tracking, and implementing sales strategies and developing new markets
• Establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences in order to present a unique solution to each customer tailored to their business objectives and needs
• Assist customers with product selection and application utilizing knowledge, internal specialists, as well as supplier representatives
• Collaborate with customers and team members for product quotations and provide on‑going communication throughout the customer’s purchasing lifecycle
• Work with management, credit, and customers to resolve payment issues promptly
• Gather and report to management information regarding the company, competitors, pricing, products, and current and future market
• Actively participate in professional development to improve professional selling skills and maintain technical capabilities. Participate in company training/development, special promotions, sales meetings, supplier seminars and training schools to enhance and maintain personal and product knowledge
• Maintain accurate and timely records including sales call schedules and expense reports
• Align sales efforts with company initiatives and promotions. Coordinate sales calls with vendors to introduce and demonstrate products, identify customer needs, and promote product and service solutions
• Utilize and champion digital tools, customer solutions and services to gain competitive advantage
• Other duties as assigned

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.

The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

• 5+ years of related experience
• Distribution/wholesales sales experience for large industrial customers
• High School or GED - Required
• 4 Year / Bachelor's Degree - Preferred
• Valid Driver’s License
• 3+ years of industrial sales or electrical industry experience

• Excellent verbal and written communication skills
• Strong presentation skills
• Ability to present to executive level resources at key customers
• Demonstrated problem‑solving and analytical skills
• Commitment to quality and strong customer focus
• Ability to travel in assigned territory
• Knowledge of Microsoft Office products