Sales and Service Associate

FULL-TIME Part-time

LOCATION 1430 N Lemon St Anaheim CA 92801

For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community.

Join us and be part of a team that's changing lives every day!

This role is focused on welcoming new members and guiding them through the start of their fitness journey. The position requires building genuine, trust‑based relationships by actively listening to members' goals, understanding their unique needs, and recommending personalized solutions that support their overall fitness success. Success in this role comes from combining a passion for fitness with strong interpersonal skills to create a positive, motivating, and results‑driven member experience.

• Develop first‑name relationships with members, answering questions, resolving concerns, and connecting both members and guests to appropriate resources.
• Help keep the gym clean, well‑maintained, and safe for members and guests.
• Deliver an outstanding and well‑rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive visit, inspiring them to take the right next steps in pursuing their fitness goals.
• Support an exceptional new member onboarding experience that helps members connect to our fitness offerings. As the first face they see, your friendly greeting and prompt attention have a meaningful impact on their sense of belonging.

• Demonstrate authenticity, sincerity, and open‑mindedness; show up as yourself and act with integrity.
• Be self‑motivated and passionate about helping others, with a genuine interest in learning and personal growth.
• Strive to excel and consistently meet or exceed goals, maintaining a positive, can‑do attitude.
• Embrace challenges and view setbacks as opportunities to learn and grow.
• Possess a strong service mentality and a desire to deliver exceptional member experiences.
• Have at least one year of experience in retail or fitness sales.
• Maintain CPR and AED certification within 60 days of employment.

Full‑time with flexible availability across weekdays, weekends, and holidays to best serve our member community.

Minimum travel may be required for training purposes and lead generation.

Team members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions.

In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that: paid time off, medical and dental coverage, 401(k) with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can join to participate in community events both in‑person and virtually.