Healthcare GSOC Account Manager - Security

Overview

Company Overview:
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Hiring for a Healthcare GSOC Account Manager

Join the world's leading global security company!

• Salary is $95,000 per year
• Location:
  
  Anaheim, California
• Excellent benefits and career growth opportunities

Allied Universal is hiring an Account Manager with GSOC and security healthcare expertise. As a Healthcare GSOC Account Manager
, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front - guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This role serves as the primary liaison between the organization, clients, and internal stakeholders for all GSOC-related security monitoring, intelligence, and incident response operations.

This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you.

• Career Growth: Opportunities to advance within a global leader in security services
• Impactful Work: Play a vital role in protecting people, property, and businesses
• Supportive Team: Work with caring professionals dedicated to safety and excellence

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach, and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)
• Operational oversight for the Global Security Operations Center (GSOC) program and partner with client leadership on overall program management

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Valid driver's license if driving a company vehicle, or personal vehicle while conducting business
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast‑paced environment
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
• Proficiency in web-based applications and computer systems, including Microsoft Office
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
• Financial acumen; able to manage staffing levels while minimizing non‑billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)
• Demonstrated proficiency in alarm monitoring, access control, video management, and crisis communication technology
• Ability to work in a fast‑paced organization; coordinate and manage multiple tasks with limited supervision
• Ability to make decisions, multi‑task, and operate within high‑stress situations, often under time constraints
• Working knowledge of current global events and the global sociopolitical landscape

• Minimum of five (5) years of experience in…