Battery Technician

Description

The Shop Battery Technician in TW Anaheim is responsible for watering, cleaning, conducting repairs, and maintaining electric batteries and battery chargers for forklifts in a timely and efficient manner while providing outstanding customer service. Applicant needs to demonstrate honesty, dependability, time management, and critical decision making abilities.

• Ensure work orders are properly filled out.
• Convey all information in an intelligent and professional manner to the proper contact at the customer's location to ensure customer satisfaction.
• Ensure and maintain outstanding communication with Service and Management on any customer-related issues.
• Maintain and account for all company‑assigned property.
• Ability to operate a forklift or pallet jack.
• Practice safety and good housekeeping practices.
• Represent Total Warehouse in a professional manner in accordance with company standards.
• PPE is required and will be provided.
• Experience with shop and hand tools.
• Forklift experience and/or certification.
• Ability to define problems and draw valid conclusions on the repairs that need to be performed.
• Critical thinking, troubleshooting skills, and decision‑making ability.
• Ability to deal with difficult situations and maintain a positive attitude.
• Ability to prioritize and multi‑task between service calls.
• Must be detail‑oriented when conducting administrative tasks and paperwork.