Basic Needs Coordinator

Basic Needs Coordinator

This role may require evening hours to support programming and student needs.

Under the direction of assigned administrator, perform a full range of programmatic, and technical duties in support of the basic needs program at Cuesta College; oversees the daily operations of the basic needs activities and program area including to oversee and participate in providing students with specialized information, case management services, training, and assistance related to students' basic needs including food, housing, counseling services, and/or off campus resources.

Coordinate with campus and community organizations to obtain resources for students and to promote student success, retention, and completion by removing barriers to their education; and perform a full range of the more complex program support and clerical assistance duties in support of the basic needs program.

The Basic Needs Coordinator position is expected to coordinate the overall operation of the District's Basic Needs Center, including the day-to-day coordination of the operations, activities, services, and perform complex case management and advisement of campus resources to students' basic needs.

Incumbents in this position support Guided Pathways framework, student learning outcomes and institutional effectiveness by coordinating and implementing services across the district to increase student achievement, timely goal completion and closing equity gaps in providing basin needs to students.

Serving all of San Luis Obispo County, Cuesta College has provided comprehensive associate degree offerings, certificates, and community programs to the region since 1964. The main campus is located along scenic Highway 1, west of San Luis Obispo and east of the beaches of the Pacific Ocean. Cuesta College has a North County Campus in Paso Robles, and South County Center, in Arroyo Grande.

Equity, diversity, and inclusion are essential to our culture and the work we do. Cuesta College is proud to be a designated Hispanic-Serving Institution (HSI) committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion. As part of the Cuesta College team, you can expect to be part of a collaborative community of faculty, classified professionals, administrators, students, and community partners advancing educational excellence with intentional support services leading to student success and completion.

Participate in the administration of the basic needs program area; plan, organize, and coordinate assigned functions, activities, and services of the basic needs program; perform a full range of technical, program support, case management in support of the basic needs program, coordinate with other departments and program areas; ensure activities and operations comply with basic needs program requirements; participate in the development and implementation of goals, objectives, policies, and priorities for the basic needs program;

research, implement, and administer policies, procedures, and changing business practices and processes for assigned area; develop and maintain handbooks, forms, and related policies and procedures; coordinate the planning, design, and implementation of basic needs program elements that support service delivery; participate in processes to define scope and schedule of services and activities; participate in implementation processes; oversee the development of resources, programs, events, and services to support students' basic needs including housing, food, mental health, and employment;

establish local and regional collaborative relationships and partnerships with business entities, community organizations, and local educational agencies pertaining to student basic needs; partner with food bank affiliates, housing resources, and other non-profit entities to support students to secure resources; provide technical information, assistance, referrals, and case management services regarding the basic needs program area to students, staff, and the general public;

refer students to applicable community, business, and governmental agencies as well as appropriate student and academic support services offered by the District; interpret and explain program applications, policies, procedures, requirements, and restrictions; develop promotional and informational materials for distribution on and off campus; maintain assigned resource materials; provide assistance in resolving operational problems; identify problem areas and issues; conduct research to find alternative solutions;

make recommendations; assist in implementation of recommendations; develop yearly calendar of events, workshops, and other schedules related to assigned activities and services; review, update, and inform others of essential timelines; coordinate, plan, schedule and conduct orientations and other assigned activities;…