Deaf Services Case Manager
Listed on 2026-09-12
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Social Work
Human Services/ Social Work, Community Support Services, Patient/Health Advocate, Community Health
Job Summary
A mission-driven nonprofit organization in Anaheim, CA is seeking a Deaf Services Case Manager for a direct hire opportunity supporting individuals who are d/Deaf, Deaf Blind, hard of hearing, Deaf Disabled, or late-deafened. This role is ideal for a compassionate advocate who is fluent in American Sign Language and passionate about accessibility, independent living, and helping people overcome barriers to essential services.
Key Responsibilities- Maintain an active caseload of approximately 30 consumers while providing individualized advocacy, case management, peer support, and independent living skills training.
- Assist consumers with accessing housing, employment, benefits, healthcare, transportation, legal, and community-based resources.
- Help individuals navigate public and social-service systems, including DOR, Regional Center, Medi-Cal, CalAIM, housing programs, and employment services.
- Develop and deliver individual and group workshops, trainings, presentations, and outreach activities related to accessibility, self-advocacy, tenant rights, employment, and independent living.
- Maintain accurate case notes, consumer records, reports, billing documentation, and service data in accordance with confidentiality, agency, and HIPAA requirements.
- Build relationships with community organizations, employers, housing providers, shelters, healthcare providers, government agencies, and other service partners.
- $23.00 to $26.00 per hour.
- Direct hire opportunity.
- Location:
Anaheim, CA.
- Provide direct advocacy, case management, peer support, and resource coordination for d/Deaf and hard-of-hearing consumers.
- Support consumers with housing, employment, healthcare, benefits navigation, transportation, and independent living goals.
- Conduct community outreach, workshops, trainings, and presentations for individuals and service partners.
- Maintain accurate documentation, case records, reports, authorizations, and service delivery data.
- Proficiency in American Sign Language.
- Strong understanding and appreciation of Deaf culture and the Deaf community.
- Bachelor’s degree from an accredited college or university.
- At least 2 years of experience working with individuals who are d/Deaf, Deaf Blind, hard of hearing, Deaf Disabled, or in a related field.
- Experience in advocacy, case management, social services, independent living, community services, or a related area.
- Strong knowledge of resource navigation, consumer support, accessibility, and community-based services.
- Ability to support individuals through stressful or challenging circumstances with professionalism, empathy, and appropriate boundaries.
- Strong computer skills with the ability to accurately enter, maintain, and protect confidential information.
- Excellent organizational, communication, multitasking, problem-solving, and follow-through skills.
- Ability to work independently and collaboratively while managing multiple priorities.
- Valid California driver’s license, automobile insurance, and reliable transportation.
- Knowledge of DOR, Regional Center, CalAIM, Medi-Cal, housing programs, employment services, and other social-service systems.
- Understanding of housing resources, tenant rights, and related legislation.
- Knowledge of the Independent Living philosophy and methodology.
- Experience building community partnerships with employers, housing providers, shelters, healthcare organizations, government agencies, and nonprofit service providers.
- Experience developing and facilitating workshops, trainings, presentations, or outreach events for diverse community audiences.
The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-_Know Your Rights
6.12.pdf
The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay‑transp_%.pdf
For temporary assignments lasting 13 weeks or longer, Apple One is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
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