Accounts Receivable

Classification

Non-Exempt

$20 hourly plus incentives

The Accounts Receivable Collections Clerk reports to the Office Manager and is responsible for the collection and maintenance of all accounts in accordance with company policy. The role requires extreme attention to detail and accuracy when posting payments to customer accounts, and excellent communication skills to resolve A/R issues effectively.

• Process customer payments according to company policy.
• Follow branch collection strategy in monitoring customer accounts for non-payment, skipped invoices, and partial payments.
• Provide regular communication to management regarding status of account collections.
• Maintain a recovery system and initiate collection efforts.
• Complete monthly and quarterly closing statement processes and create reports.
• Communicate with customers via phone, e-mail, mail or in person to make payment arrangements on delinquent accounts as approved by the Office Manager.
• Investigate and resolve customer inquiries in a timely manner.
• Submit accounts to management for bad debt write‑off.
• Send invoices to customers via e‑mail.
• Assist in online setup and access for all clients.
• Perform other tasks as assigned by management.

• May perform general office functions as needed.

• Proficient with MS Office, especially Excel for aging and past‑due account analysis.
• Excellent written and verbal communication skills in English, including telephone skills.
• Proven interpersonal skills and ability to work successfully in a team environment.
• Great organizational and multi‑tasking skills; detail oriented.
• Experience and enthusiasm for pressing collection efforts into action.
• Understanding of general business operating procedures and proficiency in data entry.
• Ability to handle difficult calls and personalities with professionalism and tact.

High School Diploma or GED required. Minimum 2 years of accounting or similar experience. 2 years of general interoffice experience.

Standing, walking, sitting, talking on the phone, occasional lifting up to 25 lbs., stooping, typing, fine dexterity, hearing and speaking.

Indoor offices, meeting rooms in a typical industrial laundry, service center or depot.

None.

• 401(k) Plan with company match.
• Medical, Dental, Vision, FSA/HSA.
• Life Insurance, Disability Insurance.
• Vacation, Sick Time, Holidays.
• Choice of Global Cash Card or Direct Deposit.
• Career advancement.
• Learning & Development opportunities.
• Inclusive and diverse team environment.

Alsco is an affirmative action/equal employment opportunity employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.