Accounts Receivable - Collections Clerk

Accounts Receivable - Collections Clerk (20 per hour plus monthly incentive bonus)

Job Category
:
Office & Administration

Requisition Number
: ACCOU
047068

Location:

Anchorage, AK

Anchorage | 715 W Fireweed Ln, Anchorage, AK 99503, USA

Classification:
Non-Exempt

Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. The Accounts Receivable Collections Clerk is responsible to the Office Manager for the collection and maintenance of all accounts in accordance with company policy, posting payments with accuracy, and resolving A/R issues with excellent communication skills.

We are seeking driven professionals with ambition to grow within our company. Our employees are the heart of Alsco Uniforms, and hard work is rewarded with competitive pay, benefits, and ongoing career development.

• Process customer payments according to company policy.
• Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices and partial payments.
• Provide regular communication to management regarding status of account collections.
• Maintain a recovery system and initiate collection efforts.
• Complete monthly and quarterly closing statement processes and create reports.
• Communicate with customers via phone, e-mail, mail or in person to make payment arrangements on delinquent accounts as approved by the Office Manager.
• Investigate and resolve customer inquiries in a timely manner.
• Submit accounts to management for bad debt write off.
• E-mail invoices to customers for payment.

• Assist in online setup and access for all clients.
• Perform other tasks as assigned by management.

• Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts.
• Excellent written and verbal communication skills in English, especially on telephone calls.
• Proven excellent interpersonal skills and ability to work successfully in a team environment.
• Great organizational and multi-tasking skills; detail oriented.
• Experience in collection efforts and understanding of business operating procedures; proficient in data entry.
• Ability to handle difficult calls and personalities with professionalism and tact.

• High School Diploma or GED required.
• 2 years of accounting or similar experience.
• 2 years of general interoffice experience.

• 401K Plan with Company Match
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Choice of Global Cash Card or Direct Deposit
• Inclusive and Diverse Team Environment

• Typical Physical Activity: standing, walking, sitting, talking on the phone, occasional lifting up to 25 lbs, stooping, typing, fine dexterity, hearing and speaking.
• Typical
  
  Environmental Conditions:
  
  indoor offices, typical industrial laundry/service center or depot.
• Travel Requirements:
  None

Alsco is an Affirmative Action/Equal Employment Opportunity Employer.

Revised: 08/12/2025

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. Review the Know Your Rights notice from the Department of Labor for more information.