Workers Compensation Tech; PCN

Overview

This recruitment is exempt from the Hiring Freeze (Administrative Order 358).

The recruitment period for this vacancy has been extended to allow for a larger applicant pool. If you have already applied there is no need to reapply.

Attention Alaska Residents!

The Department of Labor and Workforce Development, Division of Workers Compensation, is recruiting for a Workers Compensation Technician located in Anchorage. No Cover Letter Required!

This position is in the General Government Unit (GGU) at a Range 12.

In this position, you will provide information and assistance to injured workers, claim administrators, attorneys, and other parties involved in Workers’ Compensation matters. You will also review filings to ensure compliance with relevant statutes and regulations and determine the appropriate action to take.

The Workers’ Compensation system operates similarly to a court system, with the intent to ensure the quick, efficient, fair, and predictable delivery of indemnity and medical benefits to injured workers at a reasonable cost to employers. This position contributes to the Division s ability to meet this mission by providing the public with information and guidance about the Alaska Workers  Compensation Act statutes and regulations.

Workers’ Compensation is a complex body of law, but it can be fascinating to explore. If you enjoy delving into legal processes, you will likely find this position fulfilling and rewarding. This is a great stepping-stone position, as the chosen candidate will have lots of opportunities for cross-training.

Our office is located in the midtown area, conveniently close to various restaurants and shops. We offer ample free parking, and the building is solely occupied by Department of Labor and Workforce Development employees.

We are interested in candidates who possess some or all of the following position specific competencies:

• Attention to Detail
  :
  Is thorough when performing work and conscientious about attending to detail.
• Adaptability
  :
  Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
• Customer Service
  :
  Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services;
  
  is committed to providing quality products and services.
• Integrity/Honesty
  :
  Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.

To view the general description and example of duties for the position, please go to the following link:

Note:

The link has been removed for formatting compliance.

Two years of journey level clerical work experience, performing tasks that require applying general programmatic and/or administrative knowledge and skill to complete assigned tasks. The required experience includes, but is not limited to, work such as Office Assistant 1 job class with the State of Alaska or the equivalent with another employer.

OR

One year of advanced level clerical work experience, performing tasks that require determining administrative and/or programmatic tasks to be completed, prioritizing work, and deciding the appropriate action to be taken based on interpretation and application of the organization s programs, policies, and regulations. The required experience includes, but is not limited to, work such as Office Assistant 2 job class with the State of Alaska or the equivalent with another employer.

Substitution: Education from an accredited college may substitute for the required one year of journey clerical…