Front Office Communication Specialist

Essential Duties and Responsibilities

• Managing office communications—fielding organizational phone calls, emails, and traditional mail
• Collaborating with others to help plan events and initiatives
• Scheduling and managing clients
• Maintaining contact lists
• Representing office interests in relationships with external associates, including vendors, consultants, and clients
• Tracking and ordering office supplies
• Handling incoming and outgoing packages and mail
• Creating reports if needed
• Assisting the nurse when appropriate with vital signs and discontinuing IV’s
• Updating client’s chart with history, allergies and appropriate notes
• Providing basic social media, email, and review support
• Take pictures of clients for social media

• Have exceptional communication and social skills
• The ability to offer suggestions for IVs or supplements based on what the client is telling you
• Recognize and respond to potential problems
• Take initiative to solve problems independently and creatively
• Strategically manage time
• Multitask and quickly shift tasks to complete a variety of menial duties without letting anything fall through the cracks
• Maintain composure when things go wrong
• Be prompt and prepared at all times
• Remember key details as multiple people make verbal, hand‑written, and emailed requests throughout the day
• Work quickly, but accurately
• Certified Phlebotomist/ Certified Medical Assistant/ Certified Nursing Assistant is a plus