Front Desk Coordinator

Job Title
:
Front Desk Coordinator

Employer
:
Alaska Teamster-Employer Service Corporation

Job Location
:
Anchorage, AK

Work Schedule
:
Monday through Friday, 8:00 am – 5:00 pm, with 1 hour lunch between noon and 1:00 pm.

Wage & Benefits
: $25.00 per hour plus benefits package, generous paid time off, and paid holidays

Position Summary
:
The Front Desk Coordinator is the first point of contact for members, vendors, callers, and staff, helping maintain a welcoming and organized office. This role oversees front desk operations, routes calls and guests

• Greet members, dependents, surviving spouses, and union representatives in a courteous and professional manner.
• Answer and direct incoming phone calls, emails, and front desk inquiries promptly.
• Receive, sort, and distribute mail, deliveries, and outgoing correspondence.
• Process return mail by recording it in the appropriate .
• Maintain orderly reception and common areas to support a positive visitor experience.
• Provide clerical support, including data entry, filing, copying, and document preparation.
• Manage sensitive information with discretion and maintain confidentiality.
• Perform other related duties as assigned.

• High school diploma or equivalent required.
• 1–3 years of front desk, receptionist, customer service, or administrative support experience preferred.
• Strong communication and interpersonal skills with a professional phone presence.
• Proficiency with common office software, including Microsoft Word, Excel, and Outlook.
• Excellent organization, attention to detail, and ability to manage multiple tasks.
• Ability to remain courteous, calm, and efficient in a busy reception environment.
• Commitment to customer service, confidentiality, and reliability.

Work Conditions
:
This role typically works at a reception front desk area with frequent phone use, computer work, and regular interaction with visitors, staff, and service providers. The position may require sitting or standing for extended periods, managing a steady flow of inquiries, and maintaining a professional presence during regular business hours.

Additional Information
:
This position may involve providing support in other areas of ESC, as needed. Attendance at certain Union meetings may also be required. Consistent with ERISA-related requirements and organizational policy, employment is contingent upon successful completion of a background check, and individuals with felony convictions are ineligible for employment.