Office Assistant Job Anchorage area,Alaska USA,Administrative/Clerical

Position: Office Assistant 1

Position Summary

This position is open to Alaska Residents only. The Department of Family and Community Services, Office of Children’s Services (OCS) is recruiting for a full‑time Office Assistant 1 located in Anchorage, Alaska.

Responsibilities

The Office Assistant 1 will process all incoming and outgoing discovery documents, communicate with various agencies and the public by phone and email, create and organize case files, scan, file, fax, and perform other clerical duties as needed. The role also includes daily courier service to OCS off‑site offices and other agencies, and backup support for the front desk.

Qualifications

High school diploma or G.E.D.; or acceptance in full standing by an accredited college; or a Career Readiness Certificate with ACT Work Keys® scores of skill level 3 or higher in Graphic Literacy, Applied Math, and Workplace Documents.
Successful completion of a background investigation, including fingerprinting and a criminal records check.
Valid driver’s license and ability to operate a state vehicle if required; must be 18 years of age or older on or before the first day of employment.

Competencies

Customer Service:
Maintains a professional demeanor when interacting with the public or other agencies, providing timely and attentive service that reflects positively on our division.

Computer

Skills:

Uses computers, software applications, databases, and automated systems to accomplish work.

Interpersonal

Skills:

Displays understanding, friendliness, courtesy, empathy, and tact while interacting with individuals from varied backgrounds, including those who are difficult or distressed.

Attention to Detail:
Recognizes and verifies the correctness or error in parts of procedures or objects.

Clerical:
Applies knowledge of clerical equipment and software to complete routine office work independently and to professional standards.

Benefits

This full‑time position provides a variety of benefits, including insurance, retirement, paid leave, and twelve paid holidays per year. The agency also offers training and professional development opportunities.

Legal Employment

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides, services, or alternative communication formats should contact 1‑800‑587‑4095 in Juneau or use Alaska Relay 711, or 1‑800‑770‑8973. The State of Alaska is an equal opportunity employer.

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