Administrative Associate II, Airline Operations Support

Job Details

• Job Grade: 007
• Days:
  Tuesday – Saturday
• Hours:
  
  L AK Time
• Employee Type:
  Permanent

Provide Administrative support to the ANC Chief Pilot Office and crew members based in Anchorage, AK.

• Answer phones, generate and respond to correspondence.
• Facilitate jumpseats and catering.
• Distribute mail and maintain Assistant Chief Pilot (ACP) files.
• Retrieve and analyze data from various computer systems to provide ACP’s with information about crew member schedules, visas and passports, leaves of absence, etc.
• Interface with ACP’s, Flight Operations, crew members, HR, and other local departments, as well as staff from other gateways.
• Process crew member passport and visa requests, interfacing with our expeditor, ACP’s, Crew Scheduling, and SDF Flight Administration.
• Process jury duty notices for ANC crew members.
• Process leaves of absence at ACP direction.
• Process catering reports and other duties associated with crew catering.
• Check in jumps eaters on UPS Flights.
• Maintain files in pilot crew room to provide flight operations forms necessary to the ANC Gateway.
• Audit forms and files for supply and currency.
• Post bid awards, safety bulletins, and UPS memos.
• Order office supplies and perform other miscellaneous duties.
• Escort jumps eaters, visitors, repair personnel, and other vendors as needed.

• Familiarity with UPS Airline Operations.
• Strong skills in MS Excel, MS Word, and MS Outlook.
• Must be able to work independently.
• Valid driver’s license.
• High emphasis on attention to detail and professional communication with crew scheduling, passport/visa expeditor, ACP’s, crew members, and international gateways.
• Maintain ramp driving qualification.
• Excellent communication skills, verbal and written.
• Problem solving skills.
• Strong conflict management skills.
• Must be a team player.

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.