Front Desk Receptionist

Front Desk

Location:

Anchorage, AK

Reports to:

People & Workplace Coordinator

Employment Type:

Full-time, In Office Overview:

The Administrative Assistant/Front Desk Receptionist not only serves as the intake and routing center for the office but also represents the first impression of Peak Trust Company for our clients, referral sources, vendors, and guests. The Front Desk Receptionist plays a critical role in upholding Peak’s hard-earned reputation of delivering on our promise of providing prompt service and direct access to our in-house experts.

The Front Desk Receptionist is responsible for answering all incoming phone calls, processing incoming mail including Fed Ex, UPS, and other deliveries, as well as greeting incoming visitors.

• Answering Calls: Promptly answer all incoming phone calls within a ring or two.
• Processing Incoming Items: Process and route incoming items, including mail, to the appropriate parties.
• Document Management: Consistently and timely scan documents into online depository.
• Professional Communication: Provide prompt professional communication internally and externally via phone and email.
• Office Assistance: Assist others in the office as needed.
• Maintain Lobby and Reception Area: Ensure cleanliness and order of the lobby and reception area.
• Support New Hire Processes: Support new hire welcoming and onboarding processes.

• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multi-task.
• Friendly and professional demeanor.
• Proficient in using office equipment such as telephones, printers, and scanners.
• Basic computer skills, including familiarity with email and document management systems.
• Ability to work independently and as part of a team.

We are an independent trust company deeply dedicated to the well-being of our team members. Our unwavering commitment revolves around upholding the utmost standards of integrity, fostering a collaborative teamwork environment, and providing exceptional customer service. At the heart of our business lies our belief that our team is our most valuable asset.

Our relentless pursuit is to cultivate and sustain a culture that attracts top-tier talent, individuals who exemplify the core values at the foundation of Peak. We understand that investing in the continuous education and personal growth of our team is paramount, as it fuels our collective success.

We acknowledge the significance of a healthy work-life balance in nurturing high-performing teams. In light of this, we offer a competitive benefits package designed to support our team members in achieving this balance.

Peak provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements, Peak complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Peak expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employment at Peak Trust Company is at-will. An at-will employment relationship can be terminated at any time, with or without reason or notice by either the employer or the employee.