Administrative Assistant

Career Opportunities with Abused Women's Aid in Crisis

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Reports to: Dir. of Advancement & Community Engagement

Status: Full-time

Location: Anchorage

Compensation: $23.75 - 26/hr

Position Summary: The Administrative Assistant provides direct support for the administrative team, which includes the Finance, Human Resources, and the Advancement & Community Engagement (ACE) departments. This position serves as the primary support role for records administration, credit card reconciliations, donor database management, donation processing, event logistics, in-kind donation processing, as well as volunteer and general administrative support. This position requires strong organizational skills, professionalism, reliability, attention to detail, adaptability, and a commitment to trauma-informed and mission-centered work.

This role helps ensure timely, accurate, and professional administrative support while contributing to AWAIC's mission and community impact.

• Reconciles monthly credit card statements and administers the credit card expense management system, ensuring required documentation, receipts, and transaction information are complete and accurate.
• Reconciles monthly gift card inventory, including receipt, tracking, distribution, and documentation provided to Finance.
• Processes donations, enters and updates donor information in the agency CRM, and maintains accurate donor records, mailing lists, and electronic files.
• Prepares donor acknowledgements, annual tax receipts, stewardship mailings, and other donor communications and documentation.
• Maintains organized records through filing, scanning, and document management while protecting confidential donor and participant information.
• Supports fundraising campaigns, donor stewardship, and related administrative activities.
• Maintains volunteer applications, waivers, records, participation documentation, tracking, and reporting.
• Supports HR with volunteer onboarding, scheduling, communications, recognition, and stewardship activities.
• Coordinates administrative support for volunteers participating in fundraising events, community outreach, and agency projects.

• Supports Haven Closet operations, including receiving, sorting, organizing, storing, and maintaining in-kind donations and inventory areas.
• Maintains in-kind donation records, including donated items, assigned values, and distribution across programs, administration, and fundraising activities.
• Supports community donation drives and guides volunteers with donation intake, sorting, and organization.

• Supports fundraising events, donor activities, volunteer projects, and community outreach initiatives.
• Coordinates assigned event logistics, including registration, materials, setup, cleanup, auction preparation, and attendee support.
• Prepares event materials, signage, packets, nametags, and supplies and completes assigned post-event administrative tasks.
• Maintains professional and positive interactions with donors, volunteers, vendors, and community partners.

• Supports newsletters, donor communications, social media content, email campaigns, and other outreach materials.
• Assists with storytelling and content collection that highlights AWAIC's mission, programs, and community impact.
• Prepares and organizes communication materials, outreach packets, and related resources.

• None.

• Demonstrates strong organization, time management, attention to detail, and accuracy in completing administrative tasks.
• Prioritizes multiple responsibilities, meets deadlines, and adapts to changing operational needs.
• Works effectively both independently and collaboratively across departments and teams.
• Exercises sound judgment and maintains professionalism, discretion, and confidentiality when handling sensitive information.

• Demonstrates proficiency with Microsoft Office, spreadsheets, email, data entry, and standard office technology.
• Learns and effectively uses CRM/donor databases, electronic expense management systems, and other agency software.
• Adapts to new and evolving technology, systems, and administrative processes.

• Communicates clearly, professionally, and respectfully through written, verbal, and interpersonal communication.
• Builds and maintains positive working relationships with employees, donors, volunteers, vendors, and community partners.
• Demonstrates professionalism, integrity, reliability, empathy, and sound judgment consistent with AWAIC's mission and values.
• Approaches sensitive situations and information with compassion, discretion, and trauma-informed practices.
• Demonstrates adaptability, problem-solving skills, and appropriate professional…