Enrollment Technician

About Bering Straits Native Corporation Bering Straits Native Corporation (BSNC) was formed as a result of the Alaska Native Claims Settlement Act (ANCSA) in 1972. BSNC became the regional Alaska Native Corporation (ANC) for the Bering Strait region, which encompasses the majority of the Seward Peninsula and the coastal lands of eastern Norton Sound. This is one of the most culturally diverse regions in the state.

Three distinct Native languages are spoken:
St. Lawrence Island Yupik, Central Yup’ik, and Inupiaq. About this position:
Enrollment Technician in Anchorage, AK The

Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. This position requires that you must be a verified BSNC shareholder, descendant of a shareholder, or spouse of a shareholder. Applicants will be notified via email or phone within ten business days regarding application status.

Essential Duties & Responsibilities Enrollment Processing and Applicant Support
· Complete required training on enrollment policies, procedures, and use of the enrollment database system.
· Serve as a primary point of contact for enrollment applicants, responding to eligibility inquiries in person, by phone, and in writing.
· Accept and review applications and supporting documentation for Class C and Class D stock eligibility.
· Assist applicants and their legal representatives in understanding eligibility requirements and acceptable documentation.
· Ensure scheduled and walk in applicants are served efficiently, with a target of completing intake and document review within established timelines.
· Assist applicants with completing enrollment applications and verifying required documentation prior to submission. Application Review, Data Entry, and Records Management
· Enter enrollment application data accurately into the enrollment database and maintain complete electronic records.
· Scan, upload, and properly index all supporting documentation in accordance with records management standards.
· Ensure original documents are returned promptly to applicants after scanning and verification.
· Batch upload application data collected in areas with limited or no internet access.
· Receive and route shareholder personal information updates to the appropriate records staff. Eligibility Review and Lineage Verification
· Conduct lineage linking to original shareholders using available records and documentation.
· Perform initial eligibility review based on ANCSA requirements and corporate enrollment criteria.
· Identify incomplete, inconsistent, or missing documentation and initiate follow up with applicants.
· Refer complex, sensitive, or unclear eligibility determinations to the Enrollment Manager or Enrollment Specialist. Follow Up, Tracking, and Reporting
· Monitor application status and follow up with applicants to obtain missing documentation, with emphasis on resolving aging applications.
· Maintain accurate records of incomplete applications, including applicant contact information and status.
· Monitor and report document handling timelines to ensure timely return of original records. Outreach and Program Support
· Assist with enrollment outreach events and enrollment assistance activities.
· Travel to regional communities when required to support enrollment efforts.
· Support special projects and enrollment initiatives as assigned. Required (Minimum Necessary) Qualifications
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Education Requirements:

High school diploma or equivalent required.
· Level of Experience Requirements:
Three to five years of experience in administrative support, customer service, records management, or a related field required. Equivalent combinations of education,…