Front Desk Receptionist

Front Desk Receptionist

Internal Medicine Associates LLC Anchorage, Alaska, United States

#PGM
26

We are seeking a friendly and professional Front Office Receptionist to be the first point of contact for patients in a busy medical practice. This role is essential in delivering exceptional patient service while supporting daily front office operations.

• Greet and assist patients and visitors in person and by phone
• Manage a multi-line phone system and route calls appropriately
• Schedule, confirm, and update patient appointments
• Process patient check-in, records requests, and referrals
• Maintain accurate electronic medical records and patient data entry
• Collect payments and verify insurance information
• Coordinate incoming/outgoing documents, faxes, and mail
• Support chart management and daily clinic preparation
• Keep reception and waiting areas clean and organized
• Maintain patient confidentiality at all times

• 1+ year of experience in a high public-contact role
• Customer service or medical office experience preferred
• Strong communication skills (written and verbal)
• Ability to work in a fast-paced, high-volume environment
• Remain calm and professional under pressure
• Basic computer skills (Microsoft Windows and data entry systems)
• High school diploma or GED required
• Medical, dental, and vision insurance
• Paid time off (PTO) and holidays
• Retirement plan options
• Opportunities for training and cross-training

You’ll be part of a collaborative healthcare team dedicated to patient care, efficiency, and professionalism in a supportive medical office environment.

$18 - $24

Hourly Wage