Business Support Specialist - Corporate Communications

Business Support Specialist I
- Corporate Communications

Business Support Specialist I
- Corporate Communications

Start a career with First National Bank Alaska, the
* Best Place to Work in Alaska
* as recognized 11 years in a row by Alaska Business magazine readers.

Be a part of the success of our Corporate Communications & Marketing Team!

Do you enjoy working in a collaborative and fast-paced environment? First National Bank Alaska is recruiting a Business Support Specialist to join our Corporate Communications and Marketing team. This position will provide administrative support to the department, customer service, manage and coordinate projects, and assist with internal and external communications.

The ideal candidate:

• Possess strong planning and organizational skills
• Demonstrates strong verbal and written communication skills
• Be highly proficient in the Microsoft Office Suite
• Be self-motivated and quality-oriented
• Work with a sense of urgency
• Excel at project management and creative problem solving

Salary: $25.42/hour minimum. Job/salary offer would be commensurate with job level and experience.

Schedule:

Monday-Friday

Administers various delegated assignments and/or responsibilities of limited risk and moderate complexity, coordinates allocated resources, and identifies and manages risk by performing the following essential duties and responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Performs the assigned responsibilities within predetermined scope, budget, schedule, and inherent risk; identifies appropriate resources, training needs, and risk management strategies; manages day-to-day activities and coordinates with bank’s management, end users, and vendors.
• Assists assignment owners in developing implementation plan (as necessary), assembling teams, and coordinates individual responsibilities to ensure timely completion of related tasks; communicates with functional area managers regarding status of assignments, including costs and scheduling.
• Tracks and follows up on outstanding items to ensure objectives are met and assists assignment owners with quality assurance audits.
• Assists in performing workflow analysis to identify labor-intensive tasks and inefficiencies, and recommends automation and process changes to streamline workflows and to increase resource usage efficiency.
• Assists in developing of functional area’s plans, goals, objectives, budgets, and procedures.
• Stays abreast of pertinent federal and state regulations and interacts with compliance staff to ensure assignment components are compliant with all applicable federal and state regulations.
• Creates reports and presentations for all levels of management and may direct the work of others.
• Performs other work-related duties as assigned by supervisor.

• Stay up to date on relevant laws and regulations and complete all compliance training on time.
• Knowledgeable of and comply with bank policies, procedures, laws and regulations that apply to you and your job.
• Maintain customer confidence and protect the bank’s operations by you and your delegates identifying and protecting confidential information.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or

EXPERIENCE:

Minimum:
Bachelor's degree in a business related field and two years progressively responsible business operations experience; or four years progressively responsible business operations experience; or equivalent combination of education/training and experience.

Preferred: Banking or related financial industry experience. Project management experience.

OTHER

SKILLS and ABILITIES:

Advanced word processing, database, spreadsheet software experience, and excellent written and verbal communication skills required; ability to think critically, leverage business metrics, effectively manage own and other’s time and priorities and resources required;…