Program Coordinator ; Communications Manager

Job Description

This position is open to Alaska Residents only. Please check our

residency definition

to determine if you qualify.

Join our team and lead strategic communications & organizational change for OIT!

Lead key communications campaigns that support OIT’s highest-priority change initiatives.

Design, implement, and execute consistent communication strategies that blend clear, timely OIT messaging with meaningful “voice of the customer” feedback.

Promote organization-wide adoption of communication strategies that improve customer understanding and enhance the value of OIT services.

Produce communication and promotional materials connecting OIT innovation, service delivery, and change management.

Ensure the right communication channels are used for each audience to gather feedback and influence perceptions of OIT’s value.

Coordinate high-impact, enterprise-wide transition efforts, including staff centralization and OIT organizational structure changes.

Create, maintain, and execute OIT transition change management plans aligned with leadership priorities.

Facilitate collaboration and communication between OIT sections and agency customer communities.

Design, deploy, and analyze surveys to measure internal culture and external customer perspectives.

Develop clear, targeted messaging for diverse stakeholders using multiple communication platforms.

Prepare executive-level, legislative, and public briefings on OIT initiatives and progress.

Manage content and messaging for OIT’s internal and external websites.

Develop accessible service inventories, documentation, and communication materials that explain OIT services, features, costs, access methods, and performance metrics.

Translate complex IT concepts into actionable information for non-technical audiences.

Support training and workforce development by creating onboarding materials and working with subject-matter experts.

Represent OIT leadership at legislative hearings, agency meetings, conferences, and public events.

Respond to inquiries regarding policy matters, program operations, and service quality.

Take on additional strategic projects and assignments as directed by OIT leadership.

Simplify processes, boost efficiency, and protect Alaskans’ data by working together and using innovative solutions to deliver secure and improved government services.

Respect – We honor dignity, perspectives, and contributions of every individual. We foster a culture of inclusivity and active listening.

Integrity – We uphold the highest standards of honesty and ethical behavior. We do the right thing even when no one is watching.

Service – We believe in technology as a fundamental tool to create impact through expertise and dedication. We seek ways to add value, support, and uplift those around us.

Excellence – We push beyond good – we strive for great. We embrace challenges as opportunities for growth.

Work with a team of passionate and talented professionals who take on the variance that come each day and values innovation, collaboration, and excellence.

Opportunities for professional development and career advancement is available. The State of Alaska offers a diverse training platform in many areas in support of your career goals, and a team dedicated to developing training to help you meet your career goals.

The State of Alaska offers a competitive salary a solid benefit package that includes retirement plans (with employer contributions), health insurance for…