IT Student Assistant

Information Technology Services (ITS) has put together a program to give Student workers an opportunity to experience real‑life IT Service Center scenarios. This program will give students the knowledge and experience of working in an IT Call Center. Upon completion, students will be able to market themselves in this IT area, as they will learn both technical and customer services skills and have many different experiences to share with a future employer.

If you are looking for a part‑time job that will provide you with exciting new challenges, opportunities for professional growth and development, and a great start to a career in Information Technology, then this program is for you! This program will give students the knowledge and experience of working in an IT Call Center or Computer Lab.

Qualifications that are preferred, but not required:
Experience working in a computer lab, hardware/software department/company or a technology customer service organization. Experience with Mac OS X; basic programming knowledge of C, C++, PHP, Perl, Java, etc;
MiniTAB, SPSS and/or AutoCAD. Experience troubleshooting, configuring and connecting A/V equipment a plus.

This is a part‑time position up to 20 hours per week while school is in session. Additional hours may be available during the summer and winter breaks. Starting hourly rate is $15.26/hr.

• Be enrolled in the University of Alaska system with a minimum of six credit hours in the current semester of employment.
• Have been enrolled the preceding semester for six or more credit hours and demonstrate plans to enroll for six or more credit hours in the next semester for employment between semesters.
• Have at least a 2.0 cumulative GPA or approval from the MAU Senior Student Services officer or his/her designee.
• Students enrolled in nontraditional programs of study will be considered eligible with approval of the Senior Student Services officer.
• Provide evidence of enrollment as outlined above to substantiate employment eligibility.

Please attach a resume and cover letter with your application.

This is a pooled position and applications are reviewed as needed. Submission of an application does not guarantee review or a job offer.

The University of Alaska is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at .

University of Alaska is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non‑discrimination against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Roger Peterson, UAA IT Services Department, at rhpeterson.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://(Use the "Apply for this Job" box below). Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus.

Request a paper copy by mail:  or policeska.edu/ or .

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https:// Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail:  or uaf-orca.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online:  Request a paper copy in person:
Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail:  or emailing uas.clery.