Technical Development Instructor II

Candidates must reside within 50 miles of Anchorage, Alaska.

GCI's Technical Development Instructor II focuses on enhancing the technical expertise and knowledge of employees by designing, implementing, and evaluating comprehensive, high-quality training programs. Develop robust training solutions that align with organizational goals, promote continuous professional growth, and ensure adherence to industry standards. Build a highly skilled, knowledgeable workforce capable of meeting present and future business challenges effectively.

Responsible for providing exceptional training and technical education across the organization. This includes developing, delivering, and assessing targeted training programs designed to address employees’ skill development needs. Ensuring that all training initiatives are strategically aligned with industry standards and organizational objectives, fostering a culture of continuous improvement and excellence.

• Training Program Development & Maintenance
  • Design, update, and maintain comprehensive training curricula covering various technical subjects within the telecommunications sector.
  • Develop structured training materials, including manuals, presentations, e-learning modules, hands‑on exercises, and assessment tools.
  • Regularly review and enhance training content to ensure accuracy, relevance, and compliance with industry standards and organizational objectives.
  • Incorporate the latest technological advancements and best practices into training modules to promote cutting‑edge knowledge transfer.
• Training Delivery
  • Facilitate engaging and interactive training sessions using in‑person, virtual, or hybrid formats to accommodate diverse learning preferences and needs.
  • Apply various instructional techniques, including lectures, demonstrations, practical exercises, group discussions, on‑the‑job demonstrations, and simulations, to optimize learning outcomes.
  • Utilize appropriate training platforms, tools, and technologies to enhance learner engagement and knowledge retention.
• Learner Assessment & Feedback
  • Develop and administer quizzes, practical assessments, certification exams, and other evaluation methods to measure learner comprehension and skill acquisition.
  • Provide constructive feedback and personalized guidance to trainees, fostering continuous improvement and practical skill application.
  • Monitor learner progress and recommend additional resources or training as necessary to address individual learning gaps.
• Documentation & Reporting
  • Maintain accurate and up‑to‑date records of training programs, including schedules, attendance logs, assessment results, and certification achievements.
  • Prepare and present reports on training effectiveness, learner progress, and areas for improvement to management and stakeholders.
• Continuous Improvement
  • Stay informed of industry trends, technological advancements, and regulatory changes relevant to telecommunications training.
  • Proactively seek opportunities to enhance instructional techniques and training content, ensuring the delivery of cutting‑edge education.
• Training Materials & Resource Management
  • Ensure all training materials are current, high‑quality, and aligned with relevant industry standards and organizational expectations.
  • Continuously enhance training content based on learner feedback, technological advancements, and changing industry practices.
• Collaboration & Needs Assessment
  • Work closely with internal teams, including subject matter experts, HR, and management, to identify skill gaps and training needs.
  • Tailor training programs to meet the evolving requirements of the organization and support its strategic goals.
  • Maintain open communication channels with stakeholders to ensure training initiatives are effectively aligned with business objectives.

• Accountability – Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
• Basic Principles – Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.
• Collaboration –…