Learning & Development Manager

Pay or shift range: $84,306 USD to $130,908 USD. At Credit Union 1, we are committed to fostering an inclusive, equitable, and transparent workplace. The salary range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. In line with our salary administration policy, starting base salaries for new hires typically fall in-between the minimum and midpoint of the designated pay range.

We're seeking a Learning and Development Manager to lead a team of Trainers & Instructional Designers responsible for the training & development of employees across the credit union. This includes onboarding, technical job training, compliance training, employee development programs, and learning resources. This leader builds a culture of curiosity & enablement and is responsible for ensuring all training is clear, practical, accurate, and useful for employees doing real work.

The L&D Manager has a deep understanding of instructional design experience and is able to coach others on how to build strong learning experiences. This role also owns the daily operation of the learning function. This includes the LMS, required training assignments, course schedules, training records, and ongoing course improvement.

This position is located on-site at our Abbott Headquarters (1941 Abbott Rd.).

Pay Range: $84,306/yr.

- $130,908/yr.

• Lead and coach a training team, including trainers and instructional designers.
• Set expectations for quality and operations.
• Provide performance feedback and supports employee development.
• Build a culture focused on curiosity and enablement.
• Manage team priorities, workload, and department resources.

• Serve as the department’s expert in instructional design and adult learning.
• Guide the design and improvement of instructor-led training and online learning.
• Ensure courses are built around clear learning objectives and practical application.
• Review training content for effectiveness.
• Support trainers in delivering engaging and professional learning experiences.
• Ensure onboarding and technical training remain aligned with operational expectations and current procedures.
• Prepare and deliver leadership training for managers and organizational leaders.
• Facilitate leadership discussions in a credible and professional manner.

• Oversee required compliance training across the organization.
• Ensure training assignments and reporting remain accurate.
• Oversee administration of the learning management system.
• Support course scheduling, training documentation, and operational processes.
• Ensure training materials follow privacy and confidentiality standards.
• Partner with leaders to identify training needs and performance gaps.
• Consult with departments on training requests and learning solutions.
• Work with subject matter experts to maintain accurate and current training content.
• Support organizational initiatives with training support.

• Facilitate training sessions when needed.
• Review learner feedback and identify opportunities for improvement.
• Measure training effectiveness using industry best practices.
• Support department annual planning, monthly reporting, and strategic projects.
• Uphold project management practices to manage resources and track tasks.
• Maintain awareness of industry trends and learning practices.
• Perform other duties as assigned.

• Bachelor’s degree in education, instructional design, human resources, business, or a related field preferred.
• At least five years of experience in learning and development or instructional design required.
• Leadership experience required.
• Experience administering or supporting a learning management system required.
• Experience managing compliance training strongly preferred.
• Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC).