UAA Resident Services Assistant

Resident Services Assistants (RSA)

RSAs often serve as the first point of contact for residential students, community members and all conference guests. RSAs engage students, build community, help solve problems and provide accurate information regarding the services available to members and visitors of the residential community and their guests through Residence Life and Campus Services. RSAs may also be asked to lead residential campus tours, as needed.

In addition, RSAs provide exceptional customer service and have advanced professional communication skills.

RSAs also educate residents on Regents' Policy and University Regulation, the Student Code of Conduct, the Community Living Standards and the Alcohol and Drug policies, and they need to be able to confront and report violations of these policies by submitting information reports and notifying professional staff members according to departmental standards. RSAs even serve as Campus Security Authorities in compliance with federal law, specifically the Clery Act, and serve as Responsible Employees as designated in Regents' Policy and University Regulation and in compliance with federal law, specifically Title IX.

RSAs may come into contact with minors on our residential campus. All residential staff members will be set up as Authorized Adults working with minors–successful candidates will need complete Protection of Minors training, Campus Security Authority training, sign a code of conduct, complete a background check and reference check related to working with minors, in addition to other certifications.

Minimum Qualifications:

Candidates must:

A. Be admitted and enrolled in the University of Alaska system in a degree-program with a minimum of six (6) credit hours for undergraduate students during regular semesters of employment; or

B. For employment between semesters, be admitted in a degree-seeking program, and demonstrate plans to enroll for six (6) or more credit hours for undergraduate students in the next regular semester; and

C. Have at least a 2.25 cumulative grade point average (GPA); satisfactory semester or summer session grade point average (2.25 or above) or approval from the MAU Senior Student Services Officer or their designee, and maintain successful academic progress.

D. Students enrolled in non-traditional programs of study will be considered eligible for student employment with the approval of the Senior Student Services Officer.

F. An applicant must provide evidence of enrollment as outlined above to substantiate employment eligibility. Be in good disciplinary standing at the time of appointment and must remain in good disciplinary standing throughout the duration of employment. Should the Department of Residence Life student employee be placed on disciplinary probation, the individual will no longer be eligible for employment within the department.

G. Position reappointment from fall to spring semesters is contingent upon the following: academic eligibility, successful progress toward degree completion, submission of a satisfactory ePortfolio, performance evaluation and conduct standing.

Position Requirements

• Physical demands include speaking, carrying, keyboarding, reaching, sitting and writing.
• Environmental and hazardous conditions:
  Candidates may expect to experience a normal office environment.
• Candidates must be able lift up to 25 lbs in support of mail processing and package retrieval.

Position Details:

This position is open to undergraduate students only.

This is a Student Assistant 2 position, non-exempt, $13.03/hour, located on the UA campus in Anchorage, Alaska.

This is a pooled position and applications are reviewed as needed. Submission of an application does not guarantee review or a job offer.

To apply:

Please attach a resume, cover letter and contact information for at least one reference who can speak to your ability to work with minors and/or college-age students. Your reference can be someone you know personally or professionally.

If you have any questions regarding this position, please contact Kerry Davis, at kadavis.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at ua-ada.

The University of Alaska ((Use the "Apply for this Job" box below).) is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination () against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest…