Training Specialist

Job Description

This position is open to Alaska Residents only. Please check our

residency definition

to determine if you qualify.

What You Will Be Doing

Deliver training to new DMV employees and follow-up training to existing staff on ALVIN and other licensing/vehicle databases.

Assist the Training Specialist 2 by performing audits of new employees, identifying incorrect procedures, and providing coaching or corrective instruction.

Draft and update Standard Operating Procedures (SOPs) when policies, laws, or technology change.

Support statewide training efforts by reporting training effectiveness and incorporating feedback into future instructional approaches.

Travel to outlying DMV offices to conduct training and auditing of staff.

Our Organization, Mission, and Culture

The Division of Motor Vehicles improves the lives of Alaskans by accurately and efficiently issuing identity credentials, driver licenses, vehicle titles, and registrations. The Training team embodies DMV values of customer empathy, expertise, adaptability, and championing change through innovative training and collaboration. This position supports that mission by preparing employees and partners to deliver consistent, accurate, and customer-focused service statewide.

The Benefits of Joining Our Team

The Training team offers a collaborative, creative, and supportive environment that values continuous learning and professional growth. You will help deliver immersive training that sets staff up for success and maintains statewide consistency across DMV operations. This position provides meaningful work by helping protect identity security, ensure accurate issuance of state credentials, and support safe vehicle operation throughout Alaska. You will also gain exposure to diverse areas of DMV operations, including licensing, titling, verification systems, and partner training.

Occasional travel provides variety and the opportunity to support field offices and business partners across the state.

The Working Environment You Can Expect

This position works primarily in the Anchorage DMV office in a collaborative training environment that supports hands‑on instruction, policy updates, and coordination with Training Specialists. The role also includes flexible/hybrid telework options for duties such as SOP drafting, training preparation, and administrative tasks. Occasional travel to outlying DMV offices is required for training and auditing needs.

Who We Are Looking For

We are interested in candidates who possess some or all of the following position specific competencies:

Education and Training:
Knowledge of teaching, training, research, making presentations, lecturing, testing, and other instructional methods.

Oral Communication:
Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.

Minimum Qualifications

Competency Based Minimum Qualifications Instructions

This job class uses competency based minimum qualifications.

Please ensure your application

(through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A…