Digital & IT Telecom Lead

Overview

Position Title:

Digital & IT
- Telecom Lead

Schedule:

Rotational- 12 hour days- 14/14

Location:

North Slope

Contract Length: 12+ Months

Description:

The Telecom Lead will report to the IS Operations Manager and is accountable for implementing and maintaining a stable, secure and efficient network infrastructure, ensuring seamless connectivity and communication for all users in Alaska with critical focus on meeting requirements for production operations and operations technology. This position collaborates with all departments to meet the Network requirements of our Anchorage office and Data Center, North Slope Activity, winter field work, upcoming construction seasons and transition to the production facility.

It also collaborates closely with Telecom engineering within the Development team as the architect and to rollout the permanent facilities, ensuring a smooth transition from engineering to operations. The Telecom Lead is responsible for developing a system performance monitoring process to diagnose and resolve network issues, optimize performance, and uphold security standards. The role ensures Alaska infrastructure meets or exceeds the minimum requirements per relevant Management System (MS) Operating Standards and Core Business Processes, and works with the wider Alaska IT team to provide technology requirements to enable the business.

• Ensure a robust, functional and efficient network infrastructure for the Alaska Business Unit (BU).
• Manage a technical team to ensure timely resolution of regional Network incidents & requests.
• Deliver requirements to enable Alaska production operations to maintain high uptime operations.
• Proactively monitor the regional firewall to minimize risks of unauthorized equipment connections and user access.
• Identify and recommend improvements to regional infrastructure that are aligned with IS strategy.
• Ensure timely resolution of regional Firewall incidents & requests.
• Conduct site field visits, ensuring environment is functioning as expected.
• Responsible for following the change management process.
• Perform network configuration, routine network maintenance checks and troubleshooting.
• Monitor and manage switches, firewalls, controllers, and other network devices.
• Lead network upgrades and installations.

• Effectively manage technical team delivery.
• Ensure team is aware and complies with applicable MS Operating Standards and Core Business Processes.
• Delegate deliverables across direct reports to ensure high level of delivery.
• Develop team members through on the job deliverables, special projects and relevant technical training.
• Track KPIs for team and network.

• Update and maintain network documentation, diagrams, and configuration repositories (Firewall Maintenance, Palo Alto).
• Ensure Alaska team has created and maintains regional process and procedures aligned to SMS.
• Maintain project portfolio and look for opportunities to continuously improve.
• Adhere to and help enforce network security policies.
• Involved in the configuration and deployment of new network devices and systems.

• Team lead experience in large global company.
• Bachelors degree in computer science.
• Applicants must be eligible and authorized to work in the United States and must have their employment eligibility verified by a completed Form I-9.
• CCNP Certification.
• Strong experience with Cisco switching and routing, basic networking protocols and systems including TCP/IP, DNS, DHCP, VLANs, Wireless, 802.11x.
• Experience with SDN, ISE, DNA and project management.

• Essential: Ability to troubleshoot network and firewall. Strong experience in:
  • VMware
  • Citrix Xen App, Xen Desktop
  • Windows Server 2012 & 2016
  • SCOM & SCCM
• Ability to develop plans to deliver business requirements on time, at a high standard and within budget.
• Strong self-motivation and initiative to pro-actively support stakeholders and resolve issues.
• Strong leadership skills to develop and hold accountable direct reports.
• Excellent people skills and ability to multi-task in a demanding environment.
• Desire and ability to work as part of a global team.
• A…