Network Technician

About Arcticom, LLC Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. About this position:
Network Technician Location – Anchorage, AK The

Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal.

Essential Duties & Responsibilities Install and terminate Cat5e/6/6a cabling, fiber, and associated infrastructure for cameras, access control, and VTC endpoints. Mount and configure IP security cameras (fixed, PTZ, thermal, etc.) and integrate with Video Management Systems (VMS). Deploy and program access control systems (door controllers, readers, biometrics, electrified hardware). Set up and calibrate video teleconferencing equipment (cameras, microphones, displays, room panels) for platforms such as Zoom Rooms, Microsoft Teams Rooms, Cisco, Poly, and Crestron.

Integrate all devices onto the network with proper IP addressing, VLANs, QoS, and PoE configurations. Diagnose and resolve connectivity, performance, and interoperability issues. Support IT and RF projects including network infrastructure upgrades, wireless LAN deployments, point-to-point microwave links, two-way radio systems, antennas, and RF cabling. Perform site surveys, RF coverage testing, preventive maintenance, firmware updates, and documentation (as-builts, cable maps).

Provide end-user training and Tier-2 technical support. Participate in on-call rotation for after-hours support and emergency response. Required (Minimum Necessary) Qualifications

Education Requirements:

High school diploma required. Level of Experience Requirements: 3+ years of hands-on experience installing and supporting IP cameras, access control, video conferencing, and/or RF/wireless systems. Solid knowledge of IP networking (TCP/IP, subnets, VLANs, routing, switching, PoE).

Experience with RF fundamentals: signal strength testing, coax/fiber termination, antenna alignment. Valid driver’s license and clean driving record. Knowledge, Skills, Abilities, and Other Characteristics Proficiency with tools: cable certifiers, tone generators, OTDR, multimeters, RF power meters, and basic power tools. Ability to read blueprints, schematics, and RF site plans. Strong troubleshooting and problem-solving skills in hybrid IT/RF environments. Commitment to safety, quality, and customer satisfaction.

Preferred Associate’s or Bachelor’s degree in IT, Electronics, Telecommunications, or related field. Manufacturer certifications (Axis, Bosch, Lenel

S2, Crestron, Cisco, Poly, etc.). CompTIA Network+, Security+, or CCNA; RF/Wireless certifications (CWNA, etc.).

Experience with wireless controllers, two-way radio systems (Motorola), or microwave backhaul. Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions. Necessary

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to 50 lbs, work at heights…