Production Manager - Fly Systems

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

About the Organization:
Alaska Center for the Performing Arts has been a downtown landmark and icon for over 30 years. We have served as an arts entertainment hub for the community with a diverse season delivered by our 9 resident companies and other presenters. We are a non‑profit organization founded to operate, promote and maintain a four‑theatre complex which serves as a social and cultural meeting place for all Alaskan residents, the visiting public and performing arts presenters and producers.

Entering the PAC is an escape from the ordinary – a place where lovers of the arts come together to experience the power of imagination and talent under the lights. Our stages are portals to a world of theatre, music, dance and a host of art forms that inspire and thrill.

Production Manager – Fly Systems

Production

Full‑Time

Non‑Exempt

Salary Range: $25 per hour

Scheduled

Hours:

8‑hour shifts, weekday & weekend, varies on event and maintenance scheduling, overtime available as approved.

The role of the Production Manager – Fly Systems includes two primary areas of responsibility. The first area includes maintenance of all fly and rigging systems, and relevant equipment throughout the Performing Arts Center (ACPA). The second area is maintaining an on‑stage presence during the load‑in and load‑out of assigned events while working in coordination with clients, technical directors, and crew members to promote safety and ensure adherence to ACPA policies, procedures, and code of conduct.

This position also assists users of the building as needed with operation, knowledge, and safety of ACPA production systems and equipment.

To thrive in this position, our ideal candidate should enjoy helping provide clients and patrons with extraordinary live event experiences, have a clear understanding of technical theatre equipment, systems, and processes, possess and practice excellent work habits, customer service, communication, and organizational skills, with a commitment to safety and the confidence to enforce compliance.

• Test, operate, maintain, repair, and optimise the fly and rigging systems throughout ACPA.
• Continuously assess and recommend equipment and systems for future use.

• Act as an ACPA safety ambassador by watching for, and calling out, unsafe situations and providing safe alternatives. ACPA is committed to a safe environment for everyone as safety is paramount.
• Verify the event space's technical production systems are operational and available.
• Assist event Technical Directors, Stage Managers, and crews in accessing or using ACPA systems and production equipment.
• Observe and evaluate stagehands for potential check‑off opportunities for advancement of department qualifications.
• Provide training opportunities for local crews on ACPA production systems and equipment.
• Ensure the event space is properly restored providing an exceptional experience for upcoming user(s).

• Maintain a professional work environment.
• Clean, paint, and organise all production spaces.
• Work as in‑house crew on event as needed.
• Other duties as assigned within the scope of work and abilities.

• High School Diploma is required.
• Working knowledge of Microsoft Office Suite is required.
• Two years of technical live event experience is required.
• Experience with technical theatrical systems is strongly preferred.

Safety Protocol:
Ability to identify and correct safety infractions at moment's notice.

Customer Service:
Knowledge of principles and processes for providing stellar customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction – both internal and external.

English Language:
Knowledge of the structure and content of the English language including the meaning and spelling of words,…