Clinical Coordinator; Spravato Technician

Join a team that’s transforming mental healthcare. Founded by psychiatrists, Headlight is more than a company: it’s a movement. A movement that exists on the front lines of the mental health crisis, transforming the way people access care and the way clinicians deliver it. In order to help people in their time of need and ensure that every person who comes to us has options, we are transparent about our capabilities, treatments, and coverage, we champion innovation, and we leverage our rich data to continuously implement better ways of delivering care.

Our mission is simple but powerful:
Improving lives, one session at a time.

Our highly skilled and principled clinical team enjoys autonomy and institutional support so they can put their focus where it should be: on improving patient outcomes. Our clinicians want to do more than help individual clients, so they work to affect the system as a whole, elevating standards of care so that their efforts reverberate far beyond what they could do in private practice

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As the most trusted behavioral health partner in the Western U.S., we’ve established deep relationships that give us unparalleled access, interoperability, and first-priority referrals. This exclusivity, combined with our best-in-class coordinated care and feedback loops, results in superior outcomes and cost saving

s.
Our services are convenient, accessible, and expert, combining personalized client engagement with advanced technology to enhance, not replace, human connection. Indeed, we hold that human-to-human relationships are indispensable, so from the match to the session to the time between sessions, we provide whole person care so nobody falls through the cracks and there is a brighter path forward for a

ll.
This position provides clinical administrative, patient and office support within Headlight's outpatient Spravato (esketamine) program. This part time role is onsite at our Anchorage, AK off

ice.
Our Pi

• llars
  
  Make things ea
• sier.
  
  Forge genuine connect
• ions.
  
  Elevate the stan

• lities
  
  Providing daily patient care, monitoring, and charting in EHR for the esketamine pr
• ogram.
  
  Responsible for ordering medication through various pharmacies and communicating shipment schedules. Including logging and proper inve
• ntory.
  
  Administer Spravato treatments in accordance with clinical protocols, REMS requirements, and prescriber o
• rders.
  
  Monitor patient response and tolerability during treatment sessions and elevate concerns to the clinical team as n
• eeded.
  
  Administer, score, and document psychiatric rating scales. (e.g., PHQ-9,
• GAD-7)
  Maintain compliance with REMS, medication logs, safety protocols, and quality stan
• dards.
  
  Providing a safe and therapeutic environment for daily treatment ses
• sions.
  
  Office administrative tasks include but are not limited to answering phones, sending scheduling reminders, maintaining office inventory, and communicating patient scheduling with in-house prov

• cations
  
  Experience working in a medical office and/or mental health setting re
• quired.
  
  Previous EHR experience and medical insurance experience pre
• ferred.
  
  Bachelor’s degree in Psychology, Social Work, Behavioral Health, or a related field preferred;
  Associate’s degree or High School diploma with relevant experience re
• quired.
  
  Current CPR & AED certification is pre
• ferred.
  
  Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health s
• etting.
  
  Excellent verbal and written communication
• skills.
  
  Excellent organizational skills and attention to
• detail.
  
  Ability to stand for extended p
• eriods.
  
  Excellent time management skills with a proven ability to meet dea
• dlines.
  
  Ability to act with integrity, professionalism, and confident

• Benefits Competitive hou
• rly pay.
  
  Opportunity to work in a cutting-edge healthcare technology envi
• ronment.
  
  Professional development opportunities and t
• raining.
  
  Collaborative and supportive work
• culture.
  
  Impactful role contributing to the enhancement of patient care and healthcare pr

ocesses.
Schedule: 24 hours per week-Tuesday, Wednesday and Friday, 8-ho

hour shifts

If you need any accommodations for your interview please email HRlth prior to sc

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