Patient Service Specialist

Overview

Position: Patient Service Specialist

Location: 4100 Lake Otis Parkway, ste 106, Anchorage Alaska 99508

Type of Employment: Full-time

Schedule: Weekdays, 8am-5pm

Compensation: $19.00 - $22.00/hour

When patients enter our outpatient physical therapy center we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Task oriented in a team environment and able to work in both fast and slow environments and use time wisely. Professional, punctual, tech savvy, strong interpersonal skills, able to multitask with ease and kind. Experience with scheduling and insurance verification.

• Start Strong
  :
  Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

• Minimum: High School Diploma or GED

• Preferred: 1 Year Front Desk experience
• 1 Year of Medical Office Experience

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

This is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or disability status.